Director, Product Management Onboarding & Activations at 1password

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re looking for a Director, Product Management Onboarding & Activations to lead the strategy and execution of the systems that power enterprise deployment and secure activation at scale. This leader will own not only onboarding and activation outcomes, but also the platform architecture and infrastructure that enables secure rollout across complex enterprise environments. You will define and enable how 1Password: - Integrates with customer Identity Providers (IdPs) - Scales provisioning and policy enforcement - Establishes device and user trust - Supports enterprise-grade directory and authentication architectures - Delivers seamless time-to-value in identity-centric deployments This role sits at the intersection of Identity, Platform, Security, and Enterprise Deployment and directly influences retention, expansion, and long-term platform durability. This is a remote opportunity within Canada and the US. What you will own: PLATFORM ARCHITECTURE FOR ENTERPRISE DEPLOYMENT - Partner with Engineering to evolve the underlying platform architecture that supports: Scalable onboarding, High-volume provisioning, Policy orchestration, and Enterprise-grade reliability - Drive architectural decisions that balance: Flexibility for enterprise customization, simplicity in admin configuration, and security-first design principles - Influence multi-product platform integration across Password Manager and Extended Access Management capabilities. - Ensure onboarding workflows are supported by durable backend systems—not just surface-level UX improvements. ACTIVATION & TIME-TO-VALUE (IDENTITY-LED ONBOARDING) - Redefine onboarding as an identity-first deployment motion. - Improve critical activation flows for both admins and end users: IdP & Directory connection setup, Device trust establishment, Policy enforcement configuration, user activation across endpoint, browser, and mobile. - Define activation milestones tied to: user activation, admin engagement, device/extension coverage, and user engagement - Instrument onboarding funnels with deep telemetry to identify friction in identity and provisioning workflows. - Partner with Data to build dashboards tracking identity health and deployment maturity. CROSS-FUNCTIONAL PLATFORM LEADERSHIP - Work closely with: Platform Engineering (identity infrastructure, authentication services), Security Architecture, Customer Success & Solutions Engineering, Sales Engineering (complex enterprise deployments), and Design (admin and security experiences) - Influence multi-year roadmap planning for identity and authentication capabilities. - Drive alignment across teams on architectural trade-offs and prioritization. - Build a high-performing team of Product Managers responsible for onboarding systems, platform components, and activation analytics. What we are looking for: EXPERIENCE - 10+ years in Product Management or a related field with increasing scope and leadership. - 3+ years leading PM teams in enterprise B2B SaaS. - Deep experience building or owning identity, authentication, or directory-integrated systems. - Proven track record partnering with engineering on platform-level architecture decisions. - Experience supporting enterprise deployments involving complex IdP configurations. - Experience working with LLMs or generative AI platforms (OpenAI, Anthropic, open-source models) STRONGLY PREFERRED BACKGROUND - Identity & Access Management (IAM), Zero Trust, or security platforms. - Experience with: - SAML, OIDC, OAuth - SCIM provisioning - Directory services and group sync - Conditional access frameworks - Familiarity with enterprise architecture decision-making processes. - Experience operating in security-conscious or regulated markets. - Experience defining Agentic Workflows, AI copilots LEADERSHIP & COMPETENCIES - Systems thinker who understands how identity architecture impacts activation, retention, and expansion. - Comfortable discussing authentication protocols and platform trade-offs with engineers. - Data-driven approach to onboarding and identity health metrics. - Exceptional cross-functional influencer who can align Platform, Product, and GTM. - Ability to translate complex identity infrastructure into intuitive admin experiences. - Executive-level communication skills and strong product intuition. Success in this role looks like: - Reduced friction in enterprise IdP integrations. - Measurable increase in successful SCIM and SSO deployments within 30–60 days. - Improved reliability and observability of identity infrastructure. - Faster enterprise rollouts driven by scalable platform architecture. - Clear activation KPIs tied to identity integration milestones. - Strong alignment between platform investments and enterprise growth. USA-based roles only: The annual base salary for this role is between $238,000 USD and $357,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $208,000 CAD and $312,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone [Upgrade to PRO to see link] Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [Upgrade to PRO to see contact] and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here [Upgrade to PRO to see link] for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form [Upgrade to PRO to see link] For additional information see our Candidate Privacy Notice [Upgrade to PRO to see link]