QA Technical Lead – Automation (UiPath) at 3Pillar

3Pillar Global builds breakthrough software products that power digital businesses. As we continue to expand our business, 3Pillar is seeking an experienced and dynamic Field CTO to provide (a) thought leadership, consult on strategic customer and partner engagements as billable engagements, (b) help the sales organization on key focus areas with technology and product development expertise, and (c) provide guidance to the product delivery teams on specific accounts where you’ve had exposure as billable subject matter expert and advisor. We believe that client success starts with finding a match between client needs and 3Pillar services, and making it easier for our clients to buy from and do business with us. At the same time our customers demand more business focused technical expertise and support from product development vendors to address complex architectures. As a Field CTO you will act as a technical advisor to both internal and external stakeholders. You will  work closely with customers to understand their technical requirements, provide guidance on solving technical challenges, and help them make informed decisions about their technology investments. You will be a part of the consulting group with other senior practitioners in related fields. Together you will evolve a strong, collaborative team that provides strategic technology support to our customers.  You will report directly to the Chief Innovation Officer. Responsibilities Test Automation Best Practices • Establish QA automation best practices with UiPath designated as the tool. Previous hands-on UiPath experience is required, though candidates who demonstrate deep understanding of QA automation architecture, best practices and related QA automation tools are also valued. UiPath Expertise is Central to This Role • This engagement requires hands-on UiPath experience from day one. The QA Lead will lead a UiPath-based POC, build automation workflows on a UI-only enterprise platform, and coach client resources through tool adoption. See the UiPath Qualifications section for full requirements. QA Consulting, Leadership & Delivery Management • Serve as the primary QA consultant and lead for the engagement, providing strategic guidance and hands-on direction to both 3Pillar and client teams. Reporting to the 3Pillar Product Development Manager and client leadership. • Advise client stakeholders on QA best practices, automation strategy, and tooling decisions — translating technical recommendations into clear, business-aligned direction. • Participate in backlog refinement, sprint ceremonies, release planning, and retrospectives. • Ensure QA work is clearly estimated, planned, and aligned with sprint deliverables. • Prepare QA status reports as a way to communicate test progress, test results, risks, and blockers with clarity and anticipation. • Complete the logging, tracking, communication, and resolution of defects. • Maintain confidentiality, security, and data privacy standards throughout all areas of responsibility. Test Strategy & Quality Governance • Own the overall QA strategy across functional, regression, integration, and non-functional testing. • Define and maintain processes and best practices for test design, traceability, defect management, and environment usage. • Establish and monitor quality metrics that guide engineering decisions. • Balance coverage, speed, and maintainability while managing testing-related technical debt. Automation Architecture & Hands-On Implementation • Design, build, and scale test automation frameworks for UI, API, and end-to-end testing. • Lead hands-on automation development demonstrating technical excellence and best practices. • Select appropriate tools, libraries, and patterns to ensure long-term stability and scalability. • Build, customize, deploy and manage the environments and test automation framework. • Design, implement, and maintain UiPath RPA automation workflows to support UI-driven test automation on enterprise platforms where backend API access is unavailable. • Integrate automation suites into CI/CD pipelines (e.g., smoke tests, regression packs, nightly executions). • Evaluate and introduce automation accelerators, optimizations, and emerging technologies (including AI-assisted testing). Client & Stakeholder Collaboration • Act as the main QA point of contact for the client, providing strategic recommendations and technical guidance. • Collaborate closely with Business Analysts to translate requirements, user stories, and acceptance criteria into actionable test scenarios and automation coverage. • Prepare and run in-person workshops, demos, discovery sessions, and planning sessions in Toronto. • Communicate proactively with Engineering, Product, Business, and UAT stakeholders. Coaching, Mentoring & Talent Development • Guide and mentor QA engineers, helping them grow in automation, exploratory testing, and technical thinking. • Partner with Business Analysts to support knowledge transfer, ensure test coverage aligns with documented requirements, and contribute to building internal QA capability within the client team. • Promote knowledge sharing and continuous learning practices. • Build and staff the QA team by hiring new QA engineers and developing current staff. Required Qualifications • 8+ years of professional experience in Software Testing and Quality Assurance (SDET). • 3+ years serving as a QA Lead, Automation Lead, or Technical QA Lead for complex systems. • Solid, proven experience creating test automation frameworks from scratch—not just enhancing existing ones. (Critical requirement) • Hands-on experience architecting and implementing automation using: • RPA / UI automation: UiPath (required — see UiPath requirements below). • UI tools: Selenium, Playwright, Cypress, WebDriverIO, etc. • API automation frameworks: REST Assured, Postman/Newman, SuperTest, or similar. • Strong programming/scripting experience in languages such as Java, C#, JavaScript/TypeScript, or Python. • Experience integrating automated tests into CI/CD pipelines using tools such as Jenkins, GitHub Actions, GitLab CI, or Azure DevOps. • Strong understanding of SDLC, Agile/Scrum methodologies, and QA automation practices. • Excellent communication skills with the ability to articulate QA recommendations to technical and non-technical audiences. Benefits • Medical Insurance benefits as per company policy. • Life Insurance as per company policy • 15 days of paid vacation, sick leave and paid holidays as per local law • Paternity and maternity leave as per as per local law • Marriage, bereavement and graduation leaves as per company policy • Sick leave and paid holidays as per local law • Christmas and Middle year bonuses as per local law • Monthly productivity bonus as per local law • Discounts in local shops • Direct deposit of payroll. • Paid professional certifications What is it like working for 3Pillar Global? • At 3Pillar Global, we are the power behind the brands you know. We are hiring new team members to assist us in continuing our growth trajectory as a fast growing global team of thousands of professionals. New Leaders will live our shared values of Intrinsic Dignity, Open Collaboration, Outsized Impact, and Continuous Improvement everyday to harness The Power of Team and deliver exceptional products and services for our clients. • We support the comprehensive wellbeing of our team members, through: • Career growth and development • Physical and mental wellbeing: as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging unlimited PTO to take some needed time off, we want all of our team members operating at their best. • Living our value for Intrinsic Dignity as an equal opportunity employer and, • Providing a comprehensive US benefits package that includes: • 100% 3Pillar funded medical and dental coverage for employees and their dependents • Unlimited PTO • Company paid disability and life insurance, and • Generous Parental Leave • Check out our LinkedIn site and Careers page to learn more about what it’s like to be part of our #oneteam!