Account Manager, HCV at Abbvie

The Account Manager, HCV is responsible for executing on brand strategy and tactical plans in field, delivering on sales performance and effectively managing assigned territory and targeted accounts. You will need to be able to build strong customer relationships and manage customer needs to maximise short and long term sales performance, always placing the patient into the centre of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. This territory covers Newcastle and the Central Coast region.  KEY DUTIES AND RESPONSIBILITIES • Deliver sales performance, key brand indicators, financial targets, marketing objectives and other key goals in order to meet or exceed on those objectives. • Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win outcomes between AbbVie and customers. • Develop and execute a call plan that achieves set call metrics and optimises coverage and frequency to key customers in order to maximise access and sales opportunities. • Manage multiple brands/indications in line with strategy guidance • Conduct pre and post call analysis and evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call. • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution. • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance. • Report any adverse event within 24 hours as per AbbVie’s policies and procedures. • Proactively participate in AbbVie’s WHS programs, adhere to policies and promote a safe work environment at all times. • Adhere to AbbVie’s internal codes of conduct and compliance processes. • Other ad hoc duties such as administrative duties, as requested.