Product Manager – Platform Engineering & Toolchain at Abbvie

AbbVie’s Business Technology Solutions (BTS) Infrastructure, Architecture, and Innovation group is seeking a Product Manager with experience in Platform Engineering and Developer Experience, Internal Developer Toolchains and DevOps.   This role supports product strategy, design and planning for multiple internal platform products that enable secure, compliant, scalable, and high-velocity software delivery across BTS.  You contribute to internal platform products using product management best practices, embedding reliability, security, and compliance as differentiated capabilities while improving developer experience, operational efficiency, and time to value.  Key Responsibilities:  • Facilitate outcome‑oriented alignment across business, engineering, and BTO stakeholders for a suite of Platform Engineering and Internal Developer Toolchain products, ensuring enterprise requirements (security, compliance, reliability, cost) are delivered as built-in platform value.  • Champion end-to-end product management from user research, discovery and ideation through launch, adoption, and continuous optimization of internal platforms.  • Own platform capabilities such as CI/CD pipelines, developer portals, artifact management, and observability.  • Treat compliance, security, and operational controls as first-class product features, embedding them directly into platforms and pipelines.  • Participate in user research, journey mapping, stakeholder engagement, and market analysis to drive platform product decisions.  • Focus engineering teams on the why. Own business outcomes and user problems, not solutions—deeply understand developer pain points before prescribing platform features.  • Work closely with Engineering, Security, Architecture, Legal, and Compliance teams to deliver platforms that are compliant-by-design, scalable, and reusable.  • Use data analytics, KPIs, and OKRs to measure product success, guide prioritization, and drive evidence-based, customer-centric decisions.  • Manage and refine backlog items: define epics and features, ensure clarity of requirements, and enable timely outcomes delivery using Agile (Scrum, Kanban) and Lean practices.  • Collaborate with other Product Managers to align platform strategies, manage interdependencies, and deliver a cohesive internal developer ecosystem.  • Guide cross-functional teams in delivering platform standards, paved roads, and self-service capabilities that accelerate product team delivery.  • Proactively monitor DevOps, Platform Engineering, cloud, and AI trends to ensure platform relevance, sustainability, and innovation.  • Facilitate outcome-oriented alignment across business, engineering, and BTO stakeholders, clearly communicating strategy, trade-offs, and progress.