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Mid LevelFull-time
Salary Range
$30,600 - $41,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
Vos futures missions :
Gestion des réseaux sociaux :
• Créer et publier du contenu attrayant et pertinent sur les réseaux sociaux, tels que Facebook, Instagram, LinkedIn pour l’hôtel et notre restaurant
• Surveiller et répondre aux commentaires, messages directs et mentions sur les réseaux sociaux pour garantir une interaction proactive avec les clients.
• Collaborer avec l'équipe marketing du siège pour développer des stratégies de contenu en ligne, en tenant compte des tendances actuelles et des besoins des clients. 
Gestion de la réputation en ligne :
• Surveiller les plateformes d'avis en ligne pour évaluer et répondre aux commentaires des clients.
• En lien avec les différents services mettre en place des actions correctives pour résoudre les problèmes soulevés par les clients insatisfaits.
• Veiller à maintenir une réputation en ligne positive en encourageant les clients satisfaits à laisser des avis positifs. 
Suivi des performances :
• Effectuer des analyses régulières des performances des campagnes de médias sociaux et des indicateurs clés de performance (KPI).
• Préparer des rapports et des recommandations en mettant en évidence les opportunités d'amélioration et les meilleures pratiques.
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About AccorHotel
AccorHotel is a leading international hotel group that operates a diverse portfolio of hotel brands across various segments, from budget-friendly to luxury accommodations. Founded in France in 1967, the company has grown into one of the world's largest hotel operators, with a presence in over 100 countries. AccorHotel is known for its innovative approach to hospitality, integrating technology and personalized guest experiences to meet the evolving needs of travelers. The company's name reflects its French origins, while its global reach underscores its commitment to providing consistent quality and service worldwide. AccorHotel offers a wide range of products and services, including hotel management, franchising, and digital solutions for travelers. Its portfolio includes well-known brands such as Sofitel, Pullman, Novotel, Mercure, Ibis, and Adagio, each catering to different market segments, from business travelers to families and leisure tourists. Key features of AccorHotel's offerings include loyalty programs like Le Club Accor, mobile check-in/check-out, and personalized guest services. The company targets both individual travelers and corporate clients, providing tailored solutions to enhance their stay experience. AccorHotel's digital platform, accessible via accorhotel.com, allows guests to easily book accommodations, access exclusive deals, and manage their reservations seamlessly. AccorHotel has achieved significant milestones in the hospitality industry, including the acquisition of several high-profile brands and the successful implementation of digital transformation initiatives. The company holds a strong market position, ranking among the top hotel groups globally. Its unique value proposition lies in its ability to blend traditional hospitality with modern technology, creating a seamless and engaging experience for guests. AccorHotel's commitment to sustainability and social responsibility further distinguishes it, as the company actively works to reduce its environmental impact and support local communities through various initiatives.
