Senior / Staff Software Engineer, Integrations at air-tek

About Air-tek   Air-tek is a Canadian-based software company with a powerful suite of unique products that have already achieved a significant share of a huge global market. The product market fit is excellent, and customers are lining up to buy. Although our global customers know us, we intentionally operate in stealth mode during this growth phase.   Our diverse team shares a collective passion for solving complex problems with a drive to innovate and a desire to create the passenger-centric travel industry. Based in Toronto, our inclusive culture is built on trust, collaboration, delivering a great product, and continuous personal development.   The Integrations Team The Integrations team is the critical link between airline data sources and the systems that depend on them. We build, operate, and evolve integrations that run in one of the most demanding industries in the world—with a strong focus on scalability, security, reliability, maintainability, and operational excellence. Role overview We're hiring Senior and Staff Software Engineers for our Integrations team. These roles are hands-on: you'll design and deliver production-grade integrations, improve the platform capabilities that power them, and partner closely with Product, Delivery, and other Engineering teams. We level the role based on experience and demonstrated impact. Both Senior and Staff engineers are expected to ship high-quality software and take strong ownership; the difference is the scope of technical leadership, planning/strategy, and team-level influence. What you'll work on • Designing and building integrations across APIs, file feeds, and event-driven patterns. • Creating solutions that prioritize configuration over customization to support many customers efficiently. • Improving integration quality: testing, deployment safety, monitoring/alerting, and runbooks. • Debugging production issues, performing root-cause analysis, and reducing operational toil. • Partnering cross-functionally to clarify requirements, negotiate tradeoffs, and deliver customer value. Responsibilities (all levels) Delivery & Execution • Own end-to-end delivery: discovery, design, implementation, testing, deployment, and support. • Break down ambiguous problems into clear technical plans, milestones, and deliverables. • Identify risks early (data quality, partner constraints, operational failure modes) and drive mitigations. Architecture & Quality • Design maintainable integration components and contribute to shared patterns and libraries. • Improve engineering standards through code reviews, design reviews, and documentation. • Champion best practices in integration design, testing, deployment, and monitoring. Operational Excellence • Participate in on-call and incident response as needed; improve runbooks and alerting. • Drive durable fixes and reliability improvements that reduce recurring incidents. Cross-functional Partnership • Collaborate with Delivery to align on scope, sequencing, and timelines; communicate tradeoffs clearly. • Partner with Product to clarify requirements and help shape roadmap items that improve integration flexibility. • Coordinate with other Engineering teams when work impacts shared services or downstream systems. Leveling: Senior vs Staff Below is how we differentiate expectations for Senior (Level 3) and Staff (Level 4) on our engineering ladder. Focus allocation (rule of thumb) • Senior L3 70% technical execution, 15% technical leadership, 15% planning/strategy • Staff L4 50% technical execution, 25% technical leadership, 25% planning/strategy Skills & experience For Senior (L3) • Proven track record delivering complex systems or integrations in production. • Strong system integration fundamentals APIs, enterprise patterns, cloud architectures). • Experience designing for reliability (idempotency, retries/backoff, rate limiting, data validation). • Strong debugging and root-cause analysis skills. For Staff (L4) • Demonstrated technical leadership at the team level: setting direction, influencing standards, and driving high-leverage initiatives. • Experience creating leverage via shared patterns/frameworks/tooling. • Strong ability to align stakeholders and drive decisions across competing priorities. • Lead the design and execution of enterprise CI/CD pipelines utilizing GitHub Actions and Docker to containerize and deploy microservices Nice to have • Experience in a high-growth or scale-up environment. • Familiarity with our stack (or similar): React, Vue.js, TypeScript, Node.js, C#/.NET Core, MongoDB, Docker. • Experience with Agile/Scrum methodologies; familiarity with tools like Jira and Confluence. Why Join Air-tek • Work on meaningful problems that power the backbone of the airline industry. • Build production-grade software that scales globally and impacts millions of passengers. • Collaborate with brilliant engineers in a high-trust, low-ego environment. • Operate with autonomy and ownership - your ideas will shape our products. • Exposure to modern technologies, cloud environments, and complex system design. • Competitive compensation and growth opportunities in a fast-scaling company. Please note that this role requires three days a week in our Toronto office which is located near Union Station