Solutions Designer (Diversity and Belonging) at Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The community you will join The Diversity and Belonging (D&B) team operates as a Center of Excellence (COE) and is made up of 3 subteams: Community & Culture, Global Strategy, and Solutions Designers. Solutions Designers build scalable systems and integrate inclusion expertise into People team workstreams and across the employee experience. This role designs solutions that create pull: Talent Partners, managers, and leaders request and use our solutions because they solve real problems well. Success is not measured by relationships cultivated or presentations given. It is measured by adoption rates and whether the solutions we build deliver impact. This is a moment of evolution for the team. You will contribute to the recently established COE delivery model as it evolves — building the kind of cross-functional credibility that makes culture, inclusion and belonging work land. The team invests in your professional development in data-informed and AI-assisted methodologies, and the role carries meaningful leadership exposure across the People organization and the business. The difference you will make The D&B Solutions Designer is a builder of equity systems, not a functionally-aligned consultant. This role turns research, data, and strategy into production-ready solutions (e.g. blueprints, toolkits, and strategic programs) that Talent Partners and business leaders can adopt without always requiring ongoing D&B support. The D&B Solutions Designer leads 1-2 workstreams within the COE and contributes to select Employee Experience (EX) team priorities. Designers' work will span across standalone builds, consultation and partnership with EX colleagues as part of time-bound EX priorities, and driving recurring D&B owned annual programs (e.g. external conference and partnership engagement blueprint). A typical day • Own 1–2 D&B workstreams as DRI (directly responsible individual) — scoping the work, producing the deliverables, managing timelines, and reporting on outcomes to the Sr. Manager, D&B Strategy or Head of D&B • Translate D&B insights into business language — connect equity data to employee experience metrics, retention outcomes, and business performance; communicate findings to Talent Partner, Talent, and business stakeholders in terms that land with non-D&B audiences • Produce blueprints and toolkits that are immediately usable by Talent Partners and leaders without D&B needing to co-own the execution — each solution ships with the necessary components (e.g. a facilitator guide, an adoption guide, and at least one outcome measurement mechanism) • Apply systems thinking to root cause analysis — before designing any intervention, conduct a structured diagnosis of the equity gap being addressed: what is the root cause (systemic vs. behavioral vs. structural), which populations are most affected, and where in the lifecycle does the gap originate • Build measurement into everything — define baseline metrics and success criteria before any project launches; build dashboards or scorecards that track leading indicators (toolkit adoption, manager training completion) and lagging indicators (promotion parity, attrition by group) for owned workstreams • Leverage AI and technology to scale reach — identify all relevant workflows where AI tools can increase consistency, reduce bias, or expand reach; build the workflow or playbook and document it so others can replicate it • Drive adoption and ownership transfer — design an intake, communication, and rollout strategy for each solution; measure activation rates by function; iterate on adoption barriers when adoption falls short; the end goal is not just that partners use the tools or run the program - it's that the work is embedded in how the business operates and no longer depends on D&B to sustain it. • Lead with a global lens — develop and pressure-test every solution for applicability across Airbnb's international footprint in partnership with regional stakeholders; build those needs into the design • Stay current on the field — bring at least 2 externally validated equity practices or data points into owned work per year; know what peer companies are doing and where we are relative to current best practice Your expertise • 5–8 years of experience in D&B, HR strategy, organizational effectiveness, or related people work — demonstrated track record of building systems, frameworks, and leading complex cross-functional programs, not just running existing ones. • Deep equity expertise: you can diagnose systemic root causes, analyze disaggregated data, and design interventions at the level of process or structure • Experience producing scalable solutions that were actually adopted and used by others without your ongoing involvement • Experience contributing to and influencing cross-functional People team initiatives where you did not own the primary workstream -- you brought a point of view, shaped the design, and held accountability for the inclusion elements without holding authority. • Data fluency: you set baselines, define metrics, build dashboards, and measure outcomes — you don't describe your work as "data-informed" unless you can show the data • Familiarity with AI tools and genuine curiosity about how they can be applied to D&B work • Strong communicator in writing and in person — your documentation is clean, your decks are tight, and you can get a skeptical leader on board with a new framework • Ability to work autonomously on complex, ambiguous projects and deliver Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [Upgrade to PRO to see contact]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range$168,000—$210,000 USD