Staff Program Manager at Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb’s mission is to create a world where people can Belong Anywhere. As we work to achieve that mission, our cross functional Tech Operations and Programs team helps enable Tech organizations to execute and deliver on high impact programs and initiatives. The Difference You Will Make: As Airbnb pursues operational excellence, this role will drive transparency and alignment across teams to deliver exceptional products and services to our users. Program Leadership & Execution • Lead strategic tech wide programs and initiatives that drive operational excellence and efficiency across the organization • Own end-to-end program delivery—from planning and scoping through execution and impact measurement Cross-Functional Collaboration & Alignment • Partner with leadership and cross-functional teams to ensure seamless execution of complex, multi-stakeholder initiatives • Drive alignment across teams to ensure coordinated effort toward shared goals • Facilitate regular and ad hoc leadership meetings, synthesizing discussions into clear action items, ownership, and timelines Stakeholder Communication & Influence • Communicate program strategy, progress, and impact to stakeholders at all levels—from executives to individual contributors • Provide regular updates, solicit feedback, and proactively address blockers to maintain momentum • Translate strategic objectives into clear, actionable plans that align teams and drive accountability A Typical Day: • Deep expertise in program and change management methodologies for mid- to large-scale initiatives • Leverages industry-standard project management tools to drive efficiency and transparency • Thrives in fast-paced, evolving environments—comfortable pivoting strategies while maintaining forward momentum • Relentlessly drives programs forward, iterating quickly based on feedback and results • Embraces uncertainty and change as opportunities for improvement • Pushes teams toward clarity and execution, even in ambiguous situations Your Expertise: 12+ years of program management experience in technology companies, with a proven track record of delivering complex, cross-functional programs on time and within scope Strategic communication skills • Exceptional listener who synthesizes complex discussions into clear, actionable insights • Translates technical concepts and strategic priorities into concise written communication tailored to diverse audiences—from engineering and data science to executive leadership • Adapts communication style to resonate with different functions and stakeholder groups Cross-functional influence and collaboration • Builds trust and secures buy-in across multiple teams and levels of the organization • Navigates ambiguity and organizational complexity to align stakeholders around shared goals • Fluent in the languages of engineering, product, data science, and business operations Comfort with ambiguity and complexity • Thrives in undefined problem spaces, bringing structure and clarity to ambiguous situations • Makes informed decisions and drives progress even with incomplete information • Identifies patterns and creates frameworks where none exist, enabling teams to move forward confidently Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [Upgrade to PRO to see contact]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range$156,000—$193,000 USD