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SeniorFull-timeRustAI
Salary Range
$170,000 - $210,000 /year
About the Role
We are looking for a Senior Product Manager to own Growth for Small Businesses at Aircall, a unicorn, AI-powered customer communications platform. This role focuses on driving user acquisition, onboarding optimization, and self-serve expansion for small businesses globally.
Key Responsibilities
- →Own the “Growth for Small Businesses” product scope, driving the long-term vision and strategy to ensure world-class onboarding and product-led growth across all regions.
- →Lead a squad of engineers working on onboarding flows, self-serve billing, and in-app adoption systems to deliver measurable improvements in user conversion.
- →Leverage product analytics, conversion funnels, and user behavior data to identify growth opportunities and drive decisions that directly improve activation rates, churn, and seat expansion.
- →Own every part of the product that impacts the small business lifecycle, including first-run experience, trial-to-paid conversion, self-serve plan upgrades, and automated feature discovery.
- →Partner with Sales, Marketing, and CX leadership to align on long-term acquisition initiatives and ensure Aircall delivers consistently exceptional value from day one.
- →Drive product-led improvements to reduce time-to-value, enabling users to self-configure their workspace and proactively discover growth tools through clear insights and automated guidance.
Requirements
- ✓5+ years of Product Management experience, with a strong track record of using analytics to drive significant product growth outcomes.
- ✓Deep experience working on B2B SaaS products, ideally on growth, onboarding, or self-serve monetization domains.
- ✓Successfully led the delivery of multiple complex, cross-functional product initiatives, and monitored their impact on user acquisition, retention, or expansion.
- ✓Empathetic and able to align engineering, CX, data, and leadership around a clear, compelling growth roadmap.
- ✓Fluent in English (Spanish, Portuguese, or French is a plus).
Benefits
- ★Competitive salary package & equity
- ★Medical, dental, and vision insurance is 100% covered
- ★401k plan with company matching
- ★Unlimited PTO
- ★Wellness, commuter, and childcare reimbursements
- ★Generous parental leave policy
