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Enterprise Customer Enablement & Training Specialist at Airops
AiropsNew York City, San Francisco or Remote·1w ago
Mid LevelFull-timeRustAI
Salary Range
$80,750 - $109,250 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a senior customer enablement leader to own and scale our Content Engineer certification program. This role focuses on transforming marketing professionals into Content Engineers who think in systems and build intelligent workflows.
Key Responsibilities
- →Lead live cohort sessions across multiple skill levels, delivering interactive experiences where participants build workflows in real-time
- →Design and continuously evolve educational content across three certification tracks
- →Guide participants from simple automations to sophisticated orchestrations
- →Deliver in-person enablement sessions for enterprise customers
- →Synthesize cohort pain points into actionable product insights
- →Track and report on participant success metrics
- →Develop self-serve learning materials and resources
Requirements
- ✓3+ years in customer enablement, technical training, or marketing operations
- ✓Exceptional public speaking and facilitation skills
- ✓Technical fluency and ability to learn platforms rapidly
- ✓Teaching philosophy grounded in application
- ✓Curriculum design experience
- ✓Bias toward action and iteration
- ✓Strong written communication skills
- ✓Customer empathy
Benefits
- ★Equity in a fast-growing startup
- ★Competitive benefits package tailored to your location
- ★Flexible time off policy
- ★Parental Leave
