Sales Development Representative, SME & Growth at Airwallex

ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles [Upgrade to PRO to see link] You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. ABOUT THE TEAM The Singapore Outbound team plays a pivotal role in driving Airwallex’s growth by building pipeline and winning new customers across our key verticals, enhancing Airwallex’s brand visibility, accelerating customer acquisition, and helping shape how our products are positioned across target industries. Working closely across Marketing, Product, and Revenue Strategy & Operations, the team ensures Airwallex remains at the forefront of innovation and delivers impactful solutions to our customers. ABOUT THE ROLE We are looking for a motivated and detail-oriented SDR, Outbound Sales to join our SME & Growth Outbound team in Singapore. This role offers a unique opportunity to contribute to the team’s growth and success by driving strategic projects and sales initiatives that are focused on scalability, operational excellence, and process optimisation. As a key player in our expansion efforts, you will take ownership of logistical and operational initiatives that enhance the efficiency of our outbound sales programs across verticals. Additionally, you will support Sales Development Representatives (SDRs) and Account Executives (AEs) in prospect-facing activities, including sales meetings, campaigns, and events, helping to foster strong relationships with our prospects and customers. RESPONSIBILITIES - Support the Singapore Outbound team to design and manage projects and processes that drive commercial KPIs and optimise growth across priority verticals. - Partner with key stakeholders in the Outbound, Marketing, and Revenue Strategy & Operations teams to execute important projects, including territory/vertical planning, forecasting, and optimising scalability of our outbound motions. - Manage day-to-day operational tasks, ensuring processes are executed efficiently and accurately to support team objectives using Salesforce and other data platforms. - Analyse performance metrics (e.g. outreach productivity, pipeline health, win rates) to identify trends, address gaps, and develop actionable strategies for improvement. - Work alongside SDRs and AEs to support building and nurturing strong, long-term relationships with prospects and customers, fostering trust and collaboration. - Design and support the execution of innovative outbound campaigns to boost prospect engagement, generate qualified meetings, and drive scalable growth across our target verticals. - Collaborate with internal teams—including Operations, Marketing, Product, and other commercial functions—to deliver seamless and impactful experiences for prospects throughout the sales journey. WHO YOU ARE - Bachelor’s degree or equivalent. - 1–3 years of experience in sales, business development, revenue operations/sales operations, or other commercial/operational roles. - Commercial roles with proven operational experience will also be considered. - Strong analytical skills with experience using CRM systems (e.g. Salesforce) and analytics tools (e.g. Google Sheets, Looker). - Strong verbal and written communication skills in English; additional regional languages (e.g. Mandarin, Bahasa) are a plus. - Proven ability to identify and execute on process improvements. - Experience in fast-paced environments, preferably in a startup or scale-up. - Attention to detail and the ability to multitask, prioritise, and meet deadlines. APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com [Upgrade to PRO to see link] email address. Please apply only through careers.airwallex.com [Upgrade to PRO to see link] or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.