Strategy & Operations Analyst at amberelectric

⚡️ About Amber Amber is an entirely new way to buy and sell power, designed for a world powered by renewable energy. We give customers direct access to the real-time wholesale electricity price as it varies every 5 mins and the technology to shift more of their energy usage to the times when cheaper renewables are available in the grid. It’s a cheaper way to buy power, a smarter way to sell power, and the fastest way for Australia to reach 100% renewable energy.   We are a clear category leader in Australia for home battery automation and are growing rapidly (over 70k customers). We have also recently expanded into licensing our core technology to utilities overseas, including a partnership with E.ON Next in the UK.   Amber is backed by top Australian and international investors including Square Peg, Main Sequence, Breakthrough Victoria, Commonwealth Bank, NRMA, Gentrack, ETF Partners (UK/Europe based), and E.ON Next.   We are scaling rapidly and you’d be joining a team of close to 200 committed to building a diverse, inclusive, and purpose-driven culture as we transform a major industry.   Our products are reshaping home energy: Amber for Batteries cuts bills by exporting stored energy at wholesale prices of up to $19/kWh, and Amber for EVs enables the cheapest, cleanest charging. In 2026, we will push this even further with our new vehicle-to-grid (V2G) technology.   💻 About the Role As Legal Counsel, you will be a commercial "force multiplier" within the business. You won’t just be identifying risks, you will be a strategic partner to key teams including Product, Operations, Marketing, and Business Development, helping them navigate unchartered territory in global SaaS licensing, V2G technology, and complex energy regulations. Responsibilities: • Build and maintain compliance reporting across key areas focal areas and regulatory obligations. • Write and optimize SQL queries to extract, structure and analyse operational and compliance data - working closely with the Data and Analytics team. • Own and improve compliance-related triggers, automations and workflows within Zendesk to support proactive identification and management of compliance cases. • Support the development and maintenance of Tableau dashboards that provide real-time visibility into compliance metrics and operational performance. • Partner with Legal, Operations and Cx teams to translate regulatory requirements into actionable reporting and process improvements. • Help design and implement operational frameworks and processes that improve data quality and compliance tracking. • Contribute to continuous improvement initiatives that reduce compliance risk and improve the speed and accuracy of regulatory responses. • Document processes, SOPs and compliance workflows to build a repeatable and scalable compliance operations function. 👉🏽 Requirements • 1-2+ years of experience in analytics, operations, compliance or a data-driven role. • High proficiency in SQL - you can independently write queries to extract, manipulate and analyse data without relying on others. • Strong analytical and problem-solving skills - you're structured, logical and comfortable working with messy or incomplete data. • Familiarity with reporting and data visualisation tools (e.g. Tableau, Looker, Excel). • Strong attention to detail and a natural inclination towards accuracy and process discipline. • Effective communicator who can work cross-functionally and present data clearly to non-technical stakeholders. • Self-starter who thrives in fast-paced, ambiguous environments and is comfortable building from scratch 🎯 Nice to haves: • Experience working with Zendesk (triggers, automations, reporting) or similar Cx platforms. • Exposure to compliance, regulatory reporting or risk management in a regulated industry. • Familiarity with Snowflake or similar data warehouse tools. • Experience at an early or growth-stage startup. • Interest in energy, technology and/or the environment. 🎉 Benefits • We’re committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world. • You’d be a part of a rapidly growing team of close to 200 with expertise across energy, technology, marketing, and operations. • Be part of a growing technology start-up that will shape the future of household and grid energy use. • Enjoy a lively, collaborative workspace at our buzzing Melbourne CBD headquarters in the heart of the city. • Flexible working hours with provision for regular work from home arrangements. • Equitable gender-neutral parental leave policies. • An external Employee Assistance Plan (EAP) for mental health support. • Competitive salary and share options in Amber. • Annual Learning & Development budget to support your personal growth. • Additional PTO between Xmas & New Year This is a full-time or part-time role to be based ideally from Melbourne, but we are also open to considering the right candidate anywhere within Australia.   We have an office in the Melbourne CBD, where we work flexibly between the office and home. For those based in Sydney, catch up in a co-working space in the city every now and then, and rest of the locations in Australia work from home. We expect to remain Melbourne based but maintain flexibility between the office and WFH.   💰 Salary range is circa $155,000 base per annum (depending on candidate experience) and is quoted excluding superannuation. All salaried roles at Amber include employee stock options over and above the base salary and superannuation.   🌈 If this kind of work gets you excited, we'd love to hear from you! Even if you don’t meet 100% of the requirements listed above, we still encourage you to apply. We're open to all backgrounds and encourage people from underrepresented groups to apply. We never discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.   🪄 How to Apply Please include your resume and a cover letter and tell us: - Why you’re made for this role & why you’re interested in working at Amber   Our hiring process will be as below: 1. A screening interview with our talent team 2. A take-home case study that should take no longer than a few hours 3. A panel interview with Amber’s Head of Legal and a member of the Management team 4. A final chat with one of Co-Founders and Co-CEOs   We promise to be respectful of your time as an applicant while trying to be as thorough as possible in finding the right fit for our team. Applications will be accepted only from candidates already based in Australia, preferably Melbourne with full working rights! Shortlisted candidates will be contacted promptly. All other applicants will also be notified of the outcome as soon as possible. No recruitment agencies please. We've got this! Thank you.