Enterprise Sales Engineer at Ambient.ai

Build a safer world with us, one incident at a time. Ambient.ai is the leading agentic physical security platform built to prevent incidents and modernize physical security operations. Our products help the world’s leading enterprises reduce risk, improve operational efficiency, and gain critical insights. Seven of the top 10 U.S. technology companies, along with multiple Fortune 500 organizations, rely on Ambient.ai to protect their people, places and assets. Our platform uses state-of-the-art AI to seamlessly integrate with existing camera and sensor systems, enabling real-time monitoring and proactive threat detection. By reducing false alarms by over 95%, Ambient.ai allows security teams to focus on real threats and prevent incidents before they occur. Founded in 2017 and backed by Andreessen Horowitz, Y Combinator, and Allegion Ventures, Ambient.ai is a Series B company on a mission to make every security incident preventable. We’ve found that in-person time meaningfully supports collaboration, creativity, and team alignment. Our talent, engineering, product, design, and marketing teams work from our Redwood City office three days a week. All other Bay Area employees join on Fridays to stay connected and close out the week together. Recently, we've ranked #71 out of 500 on the Forbes best start up employers list [Upgrade to PRO to see link] Ready to learn more? Connect with us on LinkedIn [Upgrade to PRO to see link] and YouTube [Upgrade to PRO to see link] About the role: We’re looking for a high-performing Enterprise Sales Engineer who is excited to help win strategic accounts and bring Ambient.ai’s value to life for customers. You are a driven, curious, and customer-focused professional who enjoys translating technical capabilities into real business outcomes. In this pre-sales role, you’ll partner closely with Sales to deliver compelling product demos, support customer evaluations and pilots, and help prospects envision how Ambient.ai can improve security operations and reduce risk across their environments. This role is ideal for someone with a strong technical foundation and experience supporting complex technology sales. You’ll primarily support select in-region Enterprise accounts, while also partnering on channel-driven opportunities and high-value Commercial accounts as needed. You’ll play a key role in helping the field organization scale by bringing technical credibility, strong customer engagement, and a consultative approach across a range of selling motions. What you’ll do: - Partner with Regional Sales Managers to support complex sales cycles across select in-region Enterprise accounts, as well as channel sales and high-value Commercial opportunities - Deliver compelling product demos and presentations to both technical and non-technical audiences across Enterprise, channel, and Commercial customer segments - Support and lead technical evaluations, pilots, proof of concepts, and proof of value engagements with customers and partners - Help customers and partners understand the technical and business value of Ambient.ai by connecting platform capabilities to their security priorities and operational goals - Build trusted relationships with customer stakeholders, channel partners, and internal teams by providing technical guidance, answering questions, and recommending thoughtful solutions - Collaborate cross-functionally with Product, Customer Success, Channel, and Engineering to share customer feedback, represent field needs, and help improve the product and customer experience - Contribute to proposals, technical validation plans, partner enablement, and account strategy in partnership with Sales - Support partner-facing technical conversations and help enable channel partners to effectively position and represent Ambient.ai - Bring a consultative mindset to solving customer problems and helping move opportunities forward with strong preparation and execution across Enterprise, channel, and Commercial motions What you’ll bring: - 2–3+ years of experience in a Sales Engineering, Solutions Engineering, or similar customer-facing technical pre-sales role - Experience supporting technology sales in Enterprise, channel, and/or Commercial environments, ideally in SaaS and/or innovative hardware-enabled solutions - Demonstrated success partnering with Sales on technical evaluations and multi-stakeholder customer engagements - Strong presentation and communication skills, with the ability to explain technical concepts clearly to a variety of audiences, including direct customers and partners - Solid understanding of L2 switching, including VLANs, limitations of L2 vs. L3, and physical vs. logical network isolation - Working knowledge of Linux networking basics, such as assigning IP/mask/gateway to NICs and configuring redundancy/failover concepts - Familiarity with cloud environments such as AWS, Azure, or GCP - Strong cross-functional collaboration skills and a customer-first mindset - Ability to operate effectively across multiple routes to market, including direct sales, channel-led opportunities, and Commercial accounts - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience - Highly motivated, resourceful, and eager to learn in a fast-paced environment Bonus points - Familiarity with security cameras, video management systems, or physical access control systems (PACS) - Experience with business value selling, proof-of-value frameworks, or security-related technology environments - Exposure to Fortune 1000 or large distributed enterprise customer environments - Experience supporting or enabling channel partners in a pre-sales capacity Why join us: - We’re creating an entirely new category within the $120B+ physical security industry, and we’re looking for team members who are passionate about our mission to help prevent every security incident possible - We partner with an incredible roster of Fortune 500 customers, including Adobe, TikTok, Gap, and SentinelOne - Regular full-time employees receive stock options, with the opportunity to share in the success of the company - Comprehensive health and welfare benefits, including Medical, Dental, Vision, Life, EAP, Legal Services, and a 401(k) plan - Flexible time off to rest and recharge, including Winter Break between Christmas and New Year’s for most roles, depending on customer demand - The latest tech and awesome swag delivered to your door - A full range of opportunities to connect with your teammates - We love to hike [Upgrade to PRO to see link] are foodies, and love music! Check out our most recent Ambient Spotify Playlist [Upgrade to PRO to see link] #Hybrid Ambient.ai is proud to be an Equal Opportunity Employer.  Ambient does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. Ambient is an E-Verify participant.