Contract Program Manager – Product & GTM Launch (AI / SaaS) at appzen

appzen

San Jose, California·11h ago

ManagerContractRustAI

Salary Range

$115,600 - $156,400 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for a high-ownership Program Manager to drive execution across Product, Engineering, Support, Customer Success, Marketing, and Sales for AppZen, a leader in autonomous spend-to-pay software. This role will own the end-to-end orchestration of new product and feature introductions, ensuring teams are aligned and launches drive measurable business outcomes.

Key Responsibilities

→Build and maintain launch plans for new products and major features
→Define milestones across engineering, QA, documentation, enablement, marketing, and sales
→Identify dependencies, bottlenecks, and risks early
→Drive weekly cross-functional execution cadences
→Ensure launch readiness across all customer-facing functions
→Coordinate execution across Product, Engineering, Customer Success, Support, Marketing, and Sales
→Define launch success KPIs (adoption, usage, pipeline impact, revenue influence, customer satisfaction)
→Track launch progress and readiness metrics
→Build concise executive dashboards and provide written updates to leadership
→Conduct post-launch reviews and improvement loops
→Create standardized launch frameworks and checklists
→Improve cross-functional processes to increase predictability
→Drive accountability without creating bureaucracy

Requirements

✓5–10+ years in Program Management, Technical Program Management, Product Operations, or Chief of Staff–style roles
✓Experience launching B2B SaaS products (AI experience strongly preferred)
✓Experience coordinating both technical and GTM stakeholders
✓Strong understanding of software development lifecycle
✓Comfortable working with engineers and reading technical documents
✓Experience reporting directly to executives
✓Experience in high-growth startup environments