Creative Director at Arq

ABOUT ARQ ARQ is one of the fastest-growing fintechs in the world. Since 2021, ARQ has been on a mission to redefine how Latin Americans manage their global finances. Our powerhouse of products – spending, exchanging, saving, investing, and more — are used already by 2M+ customers in the Americas, and this is your opportunity to be a crucial part of that transformation. Join a team of top talent from the world’s leading fintech and tech companies, and help build a cross-border financial system that’s modern, accessible, and built to scale. THE ROLE We are looking for a Global Creative Director to define and lead ARQ’s creative globally. This is a foundational hire — the first senior creative in a company already operating at a high level across product, growth and engineering. Your role is to bring that same level of rigor, taste, and ambition to how ARQ shows up in the world. You’ll work across our markets leading global and local campaigns, and building the creative function around you (designers, copywriters, producers). You’ll partner closely with founders and leadership to ensure everything we put out is not just consistent, but distinctive and effective. WHAT YOU'LL BE DOING - Define and lead ARQ’s global creative direction across brand, campaigns, content, and product storytelling. - Shape and scale ARQ’s presence across markets - ensuring the brand is consistent, distinctive, and culturally relevant in every region. - Lead global and local campaigns (ATL and digital), from concept to execution - across channels including TV, OOH, social, and emerging formats. - Build and grow ARQ’s creative function from the ground up (designers, writers, producers, external partners) - Establish strong relationships with creative partners, production companies, talent, and collaborators globally. - Partner closely with growth, product, and leadership to translate business priorities into clear, high-impact creative work. - Create the conditions for great work: clear direction, fast feedback, and high standards WHAT YOU'LL NEED - 7+ years in creative roles across agency, brand, or hybrid environments. - Experience building and leading high-performing creative teams - Strong understanding of brand, storytelling, and cultural relevance across markets - Mindset that sees creative as a driver of growth, not just expression - Ability to direct across formats: campaigns, content, brand systems, and product storytelling - Comfortable working in fast-paced, high-performance environments with high expectations and low ego - Experience working with external partners: agencies, production, talent, or collaborators - Fluency in English and Spanish is required. Portuguese is a strong plus.