Data Analyst - Krakow at Arq

WHAT WE'RE LOOKING FOR Are you curious about how things work and motivated by uncovering insights hidden in data? As a Data Analyst at ARQ, you’ll help us understand our business, customers, and operations through rigorous analysis and thoughtful storytelling. You’ll explore data, detect patterns, and build the foundations for decisions that shape the future of our products and company. This is a role for someone early in their analytics career who wants to grow — learning how data drives product, financial, and strategic decisions in a fast-paced fintech environment. WHAT YOU'LL BE DOING - Explore and Analyze Data: Investigate user behavior, performance trends, and key metrics to uncover what’s driving changes. - Identify Anomalies and Opportunities: Spot unusual patterns or spikes and help the team understand their root causes. - Reporting & Automation: Build and maintain dashboards and automated reports that make data accessible and reliable. - Decision Support: Translate analytical findings into clear recommendations for product and operational improvements. - Metric Design: Help define and refine the KPIs that matter most for our business and customer experience. - Documentation: Keep analyses, methodologies, and assumptions well-documented and reproducible. - Modeling & Experimentation: Contribute to basic modeling tasks and structured experiments under guidance from senior analysts or data scientists. - Continuous Learning: Expand your analytical toolkit and develop product sense through real-world problem solving and mentorship. WHAT YOU'LL NEED - 1–3 years of experience in analytics, data, or operations (internships count) - Strong SQL skills for querying and exploring datasets - Analytical curiosity and a structured approach to problem solving - Good communication skills — able to explain insights clearly and visually - Initiative to automate repetitive tasks and improve reporting workflows - Interest in fintech, data-driven decision-making, and machine learning concepts - (Bonus) Familiarity with Python for basic data manipulation - (Bonus) Spanish/Portuguese proficiency for internal and external communications NICE TO HAVE - Experience with BI or visualization tools (Metabase, Looker, Power BI, etc.) - Understanding of key business metrics and experimentation principles - Exposure to fraud, financial, or product analytics (any domain welcome)