AI and Automation Engineer (Workato) at Articulate

Articulate is hiring an AI & Automation Engineer (Workato) to join our IT Business Solutions team. This is a hands-on role focused on building and supporting AI-powered workflows and automations that improve how our teams operate.. You will work from a defined backlog to design and build AI-powered workflows and automations that make our teams faster and smarter — across Go-To-Market, Finance, Support, Operations, and People. You will partner closely with IT, Security, and business stakeholders to ship automation that reduces manual work, improves decision-making, and scales with the company. This is not a theoretical role. We move fast, we ship real things, and we want someone who thrives in that environment. Why Articulate   Articulate is a fully remote company building the world's leading workplace learning platform. We move fast, operate with a high degree of ownership, and invest seriously in the tools and systems that make our teams effective. This role sits at the intersection of AI and operations — you will have real influence over how we work.   We offer competitive compensation, comprehensive benefits, and a culture that values autonomy, craft, and impact.   What You'll Do: AI Implementation & Enterprise Integration • Leveraging Workato, build AI-enabled tools, agents, and workflows that materially improve employee productivity and operational efficiency. • Contribute to the design and deployment of AI enabled solutions that interact with enterprise data and systems securely and responsibly. • Implement and manage integrations using vendor-provided MCPs and custom connectors to extend AI capabilities across internal tools and data sources. Workflow Automation & Process Optimization • Support the design and delivery of cross-application automation using Workato or similar platforms. • Build event-driven workflows that reduce manual effort, eliminate data duplication, and improve accuracy. • Partner with business teams to identify high-impact automation opportunities, document requirements, and iterate quickly. • Promote automation best practices focused on reusability, observability, security, and maintainability. • Contribute to automation solutions through build, testing, and ongoing improvement, with guidance from senior team members. Business Enablement & Adoption • Partner with business teams to support identified AI and automation use cases aligned to operational needs. • Stay current on Workato’s AI and automation capabilities and apply them within assigned projects. • Incorporate feedback to improve adoption, effectiveness, and trust. What You Should Have: • 2–5 years of experience working with automation platforms, integrations, or related technologies, including Workato • Experience contributing to the delivery of technical projects in a team environment • Hands-on experience building or deploying AI solutions. • Ability to embed AI into automated workflows across multiple systems. • Strong communication skills with the ability to translate technical concepts for non-technical stakeholders. Nice to Haves: • Experience with enterprise SaaS platforms such as Salesforce, Marketo, or Jira. • Familiarity with data security, compliance, and responsible AI practices. • Experience building enterprise-scale, event-driven automation. About us   Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective.  Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.   Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other.  In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here.    Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [Upgrade to PRO to see contact].  (For information about Articulate's privacy practices, please view our Privacy Notice)   As an organization, we participate in E-Verify.