Integrations Project Manager at Assent

The Integrations Project Manager is responsible for planning, coordinating, and delivering complex customer integrations between Assent’s SaaS platform, customer systems, and 3rd-party integration partners. This role owns the end-to-end integration project lifecycle — from scoping to go-live — ensuring all internal technical teams, external partners, and customer stakeholders execute against a clear and achievable timeline. The Integrations Project Manager oversees daily project activities, cross-functional alignment, milestone delivery, quality compliance, and risk mitigation, ensuring integrations are delivered on time, within scope, and to the highest standards. Key Responsibilities Integration Project Leadership • Owns the delivery of customer integrations from initiation through cutover and post-go-live stabilization. • Creates detailed project plans, schedules, and integration timelines, coordinating internal teams (Engineering, Product, Data, Security, Customer Success, Data Consulting), external integration partners, and customer IT resources. • Translates complex technical requirements into clear deliverables, dependencies, and risk considerations. • Ensures all integration activities — configuration, development, testing, UAT, and deployment — adhere to quality and security standards.   Technical & Cross-Functional Coordination • Acts as the primary project manager between Assent’s technical teams, customer system owners, and third-party system integrators. • Facilitates technical discussions involving APIs, middleware, data mapping, authentication methods, and event-based or scheduled integrations. • Supports customers and partners in understanding integration options, constraints, and required artifacts. • ERP/PLM System Expertise • Applies strong working knowledge of ERP and PLM systems to guide project scoping, data mapping decisions, and customer architecture discussions. • Understands common integration patterns with enterprise systems and can identify risks related to data structure, system limitations, security, or workflow misalignment. • Works closely with Engineering , Product, and 3rd Integration Partners to unblock technical issues, clarify requirements, and manage change requests. • Project Execution & Governance • Drives day-to-day project operations, ensuring all stakeholders meet milestone dates and deliverables. • Manages project scope, risk, dependencies, and resource alignment. • Supports and enforces Agile practices where appropriate, balancing structure with practical delivery needs. • Ensures comprehensive documentation across the integration lifecycle, including requirements, mapping documents, test plans, and deployment checklists.   • Stakeholder Engagement & Communication • Serves as the main point of communication for customers and partners, providing proactive updates, timelines, and escalation management. • Builds transparent engagement frameworks that align all internal and external parties. • Facilitates regular project meetings, technical checkpoints, and executive updates as needed.   • Compliance & Operational Excellence • Follows all corporate security policies and ensures integration processes adhere to compliance requirements. • Participates in ongoing improvement initiatives across Product Operations and integrations delivery. • (This is not an exhaustive list of duties; responsibilities may evolve based on business needs.)