Project Manager / Video Producer (AI Focussed) at Assist World

About Us Our client is a corporate video production agency working primarily with software and tech companies in the U.S. runs on strong systems: every meeting is recorded, and automations already extract action items and push them into ClickUp. This role is about bringing the human layer that automation can’t: ownership, judgment, clarity, empathy, and proactive follow-through. You’ll watch recordings (or join live), distill what matters, turn it into clean execution, and drive projects to completion—keeping clients, contractors, and internal stakeholders aligned at every step. You’ll work closely with the founder and be trusted with both internal operations and light client communication. Core Responsibilities 1) Meeting-to-Execution Ownership ● Watch meeting recordings (or attend live when needed) ● Distill meetings into accurate, prioritized action items ● Ensure each action item has: ○ clear owner ○ due date (when appropriate) ○ priority level ○ correct project placement ○ enough context for the assignee to execute ● Follow through until tasks are fully complete, not “kind of done” 2) Project Ownership + Momentum ● Take control of projects quickly and confidently ● Track progress, dependencies, and blockers ● Proactively move work forward by updating: ○ stakeholders ○ documents ○ contractors (editors, designers, etc.) ○ timelines and project plans 3) Client-First Thinking ● View tasks empathetically from the client’s perspective ● Reduce friction for the client by anticipating needs and clarifying next steps ● Keep communication crisp, considerate, and confidence-building 4) Tools + System Execution (must be strong here) ● Operate as a power user in: ○ ClickUp (task hygiene, views, statuses, priorities, due dates, docs/wiki) ○ Slack (external comms; clear and professional) ○ Microsoft Teams (client environments and coordination) ○ Google Workspace (Docs, Sheets, Drive organization) ○ ChatGPT / AI tooling (daily use is mandatory) 5) Documentation + Visibility ● Keep project briefs, notes, and wiki pages accurate and current ● Improve clarity and handoff quality inside tasks ● Create “single source of truth” documents that stakeholders can trust ● Own action items in ClickUp and proactively move tasks forward What We’re Looking For (Non-Negotiable) • 2+ years experience as an Executive Assistant, Operations Assistant, or similar role • Strong customer service and client-facing experience • High attention to detail (you notice small friction points that others miss) • Excellent written English and professional communication skills • Service-oriented mindset: you think, “How do I make this easier for the client?” • Comfortable speaking on behalf of leadership with clients • Attention to detail (you catch what others miss) • Strong project management fundamentals (ownership, tracking, follow-through) • Holistic thinker (you see the system, not just the task list) • Default helpfulness (thoughtful, proactive, considerate) • Comfortable leading through documentation and async comms • Client empathy (you can feel what’s confusing or missing and fix it) • Experience with:○ ClickUp○ Slack • Microsoft Teams○ Google Workspace○ Scheduling tools (Cal.com, Calendly, etc.)○ ChatGPT or similar AI tools AI-Native Requirement (Non-Negotiable) • This role requires someone who is already AI-native—not a beginner. • You should already be using AI daily for things like: • summarizing meetings and threads • drafting briefs and stakeholder updates • extracting action items and decisions • turning messy inputs into structured outputs • building repeatable prompts/workflows (bonus: custom GPTs) • You must be able to use AI responsibly:○ validate details○ maintain confidentiality○ avoid hallucinations by grounding outputs in source material Nice to Have • Experience in creative agencies, production, or marketing operations • Comfort working with editors/contractors and managing post-production workflows • Strong writing and stakeholder-management instincts • Experience creating SOPs or improving operational systems What Success Looks Like • You reduce friction in client interactions • You take initiative without needing hand-holding • You anticipate needs before being asked • You help leadership move faster and stay focused • Clients feel supported and professionally taken care of Why Join Assist World? 100% REMOTE $50 birthday bonus $200 testimonial bonus $300 tenure bonus every 6 months $500 entry monthly raffle NO TRACKER. NO PROBLEM