Product Designer at Assorthealth

OUR MISSION IS TO MAKE EXCEPTIONAL HEALTHCARE ACCESSIBLE ANYTIME, ANYWHERE, FOR ANYONE. At Assort Health, we believe healthcare should feel effortless and connected — quick answers, clear communication, and seamless access to care. That’s why we’re building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider’s unique needs. Assort is the most comprehensive patient experience platform powered by specialty-specific agentic AI. Assort’s omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need. Since launching in 2023, Assort has managed over 135M+ patient interactions, slashing average hold times from 11 minutes to 1 minute. Our platform now handles calls for thousands of providers with 98%+ resolution rates and 99% scheduling accuracy. Patient satisfaction averages 4.5/5 over 52K reviews, and we’ve achieved 20× revenue growth in 2025. We’re scaling rapidly and expanding adoption across the entire healthcare industry. ABOUT THE ROLE: As the second Product Designer, you'll own the end-to-end experience across our AI-native products and deliver real impact, designing for a diverse set of users including clinic staff, patients, and internal team across multiple touch points. You'll leverage and scale our existing design system that brings consistency across every surface, and work shoulder-to-shoulder with Engineering, Product, and GTM to ship work that's both high-quality and high-velocity. This role is built for someone who thinks in systems and communicates through stories, equally at home designing core AI product flows and crafting how we show up to the world. This role will report to the Founding Product Designer. WHAT YOU’LL DO: - Own product design end-to-end in a 0→1 environment: influence the roadmap, define experiences, and ship fast without sacrificing craft. - Design AI-native experiences across distinct user groups: internal operators, clinic users, and patients, each with different needs, contexts, and levels of technical fluency. - Leverage, maintain, and scale our design system: drive consistency across all products and touchpoints. - Set and hold the bar for UI/UX quality: partner closely with Product and Engineering to iterate quickly, prioritize user value, and continuously raise the standard. WHAT WE’RE LOOKING FOR: - 3+ years designing and shipping production-ready digital products; startup experience strongly preferred. - Experience designing for multiple user personas across different surfaces, ideally in an AI-driven context where stakes and complexity are high. - Proven track record building products that drive user growth and commercial success. - A portfolio that goes beyond hero screens, showing comprehensive flows, edge cases, varied states, scalable components, and sharp interaction design across different user types. - Comfort with early-stage ambiguity: you make quick calls, seek feedback proactively, iterate rapidly, and hand off with clarity. - Deep Figma fluency: 90%+ of your work uses auto-layout and components, and you could run a Figma workshop (though we won't make you). - Infuse AI tooling into your daily workflow across user research, storytelling, UI copy, and beyond. - Familiarity with vibe-coding or prototyping tools such as Figma Make and Cursor; comfort with blurring the line between design and development. NICE TO HAVE: - Experience as an early design hire or founding designer at a startup. BENEFITS & PERKS FOR ASSORTIES - 💸 Competitive Compensation – Including salary and employee stock options so you share in our success. - 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow. - 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive. - 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first. - 🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it. - 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas. - 💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health. - 🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier. - 👵 401(k) – Build your retirement savings. HOW WE WORK & WHAT WE VALUE Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you! Please note: the Assort Health Talent Team will only email you from an assorthealth.com [Upgrade to PRO to see link] email address.