Instructional Designer - Enterprise at Axon

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact At Axon, we build technology that keeps people safe—from connected sensors and body cameras, to cloud-based software, real-time operations platforms, and training solutions. Axon has long been the trusted technology partner for public safety agencies worldwide, and we are now bringing that same expertise to a rapidly growing Enterprise market—serving large-scale organizations across retail, healthcare, logistics, and other commercial sectors. As Axon's Enterprise business expands, we are seeking an experienced Instructional Designer with strong video and digital content development skills to join the Axon Global Training Services team. In this role, you will design and develop high-quality learning experiences—primarily delivered through video and eLearning—that support the adoption and effective use of Axon products by enterprise customers. The training you create will help thousands of frontline workers and security professionals across some of the world's largest organizations build confidence and competence with Axon technology in their specific environment. What You’ll Do Location: Hybrid Presence based near our US Hubs - Boston, Atlanta, Denver, Seattle, New York City or Scottsdale. This role follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Reports to: Axon Manager of Global Training Direct Reports: none As part of the Axon Global Training Services team, you will partner with subject matter experts, product teams, and customer-facing stakeholders to design engaging, scalable training solutions focused on Axon's Enterprise market. You will: • Collaborate with subject matter experts to analyze training needs and translate technical, operational, and product content into engaging learning experiences tailored for enterprise audiences. • Design and develop video-based and blended learning content, including microlearning, scenario-based videos, and eLearning modules. • Create and edit instructional videos using tools such as Camtasia, Adobe Premiere Pro, or similar, including scripting, storyboarding, and basic post-production. • Develop eLearning content using tools such as Articulate Storyline, Articulate Rise, and PowerPoint, ensuring usability, accessibility, and learner engagement. • Contextualize product training for different enterprise verticals and personas—ensuring that learning content reflects the specific operational priorities and language of each audience (e.g., retail, healthcare, logistics, security). • Localize and adapt training content for specific industries, regions, or customer environments, including terminology and compliance considerations. • Apply adult learning theory, instructional design best practices, and assessment strategies to all learning solutions. • Design course documentation and assets such as lesson plans, learning objectives, facilitator guides, learner materials, and knowledge checks. • Build training that scales across large, distributed organizations—supporting consistent learning outcomes whether an organization has ten locations or thousands. • Evaluate and iterate on existing content based on learner feedback, performance data, and business needs. • Balance quality, scalability, and efficiency while managing multiple projects and deadlines. What You Bring • Bachelor's degree in Instructional Design, Education, Communications, or equivalent practical experience • 3+ years of experience in instructional design, with a strong emphasis on digital and video-based learning • Demonstrated experience creating instructional videos and multimedia learning content • Hands-on experience with Camtasia, Articulate Storyline, Articulate Rise, and PowerPoint (or comparable tools) • Experience writing instructional copy, scripts, and storyboards for video and eLearning • Strong project management skills with the ability to work cross-functionally • Ability to translate complex technical, legal, or product information into clear, learner-focused content • Willingness to travel occasionally (approximately 2–3 days per quarter) • Master's degree in Instructional Design, Learning Sciences, or a related field • Experience developing training for enterprise or corporate environments, with the ability to tailor content for audiences ranging from frontline employees to security and operations leadership • Experience contextualizing the same product or platform for different industries, verticals, or buyer personas • Experience supporting industries such as retail, healthcare, logistics, or physical security • Familiarity with learning management systems (LMS) and data-informed content iteration • Experience developing multi-modal learning solutions (video, eLearning, facilitator-led, job aids) • Experience designing training that scales across large, distributed organizations Benefits That Benefit You • Competitive salary and 401(k) with employer match • Discretionary paid time off • Paid parental leave for all caregivers • Medical, Dental, and Vision plans • Fitness and wellness programs • Emotional and mental wellness support • Learning and professional development opportunities • And yes—we have snacks in our offices Benefits may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit [Upgrade to PRO to see link] Base Pay Range$82,839—$132,542 USDDon’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [Upgrade to PRO to see contact] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [Upgrade to PRO to see contact]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at [Upgrade to PRO to see link] If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [Upgrade to PRO to see contact].