Senior DevOps Engineer at Bazaarvoice

About Bazaarvoice   At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.   The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.   Our brand promise : closing the gap between brands and consumers.   Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.   It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! We're looking for a highly skilled Senior DevOps Engineer to join our team. We believe in teamwork, knowledge sharing, and continuous improvement. The ideal candidate is a proactive problem-solver and a strong communicator who is enthusiastic about building reliable infrastructure and streamlining the path from code to production. In this role, you will be a key contributor to our Internal Developer Platform (IDP), focusing on building the "paved road" for our engineering teams. You will work to reduce developer friction by automating complex infrastructure tasks and maintaining the robust CI/CD pipelines that allow us to ship software faster and more safely. Key Responsibilities Infrastructure as Code: Design, build, and maintain scalable cloud infrastructure using Terraform or CloudFormation. CI/CD Leadership: Develop and optimize automated deployment pipelines that support our "Single Tool Chain" initiative. Developer Enablement: Create self-service tools and service templates (scaffolding) to help application teams deploy their own services following best practices. Reliability & Performance: Manage and scale our Kubernetes (EKS) environment, ensuring high availability and optimal performance. Collaboration: Act as a bridge between development and operations, mentoring mid-level engineers and advocating for DevOps best practices across the sprint team. Necessary Skills and Experience Professional Experience: 5 to 8+ years of experience in DevOps, Site Reliability Engineering (SRE), or Software Engineering with a heavy infrastructure focus. Coding Proficiency: Strong hands-on coding ability. While this role supports infrastructure, we treat our platform as a product. Proficiency in Java (for backend service integration) or Python/Go for automation is essential. Cloud Expertise: Deep experience with AWS services, specifically EKS, ECS, S3, Lambda, and RDS. Container Orchestration: Expert-level knowledge of Docker and Kubernetes, including ingress controllers, networking primitives, and resource management. Platform Tooling: Experience working with or implementing developer portals (like Backstage) and GitOps workflows (e.g., ArgoCD or FluxCD). Software Fundamentals: Solid understanding of the SDLC, unit testing, and maintainable code practices. You don't just "write scripts"; you write production-grade automation. Mentorship: Proven ability to lead technical projects   Why You’ll Love Working with Us?    Work with cutting-edge tech in an innovative, collaborative environment.   Competitive salary + good benefits (insurance, annual leave, bonuses, referral rewards, and more).   We’reGreat Place to Work Certified (3 years in a row!).   Hybrid work model (3 days in office – Prestige Tech Pacific, Kadubeesanahalli).       Interview Process:   Tech Round 1: Coding round with the team  Tech Round 2: Design Round Hiring Manager Meeting: Team, values & culture check.   Final Round: Chat with HR/Senior Leadership.     Benefits:  -Group Health Insurance, Group Personal Accident, Group Term Life.  -Paid Time Off options, including Annual Leaves, Casual Leave and declared holidays.  -Annual Performance Bonus and Sales Incentive for eligible positions.  -Referral bonus program.     Ready to take on the challenge? Apply now!     #LI-Hybrid#LI-CK1 Why join Bazaarvoice?   Customer is key We see our own success through our customers’ outcomes.   We approach every situation with a customer first mindset.   Transparency & Integrity Builds Trust We believe in the power of authentic feedback because it’s in our DNA.  We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.   Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity.  We love what we do, and because we’re laser focused on our mission.   Innovation over Imitation We seek to innovate as we are not content with the status quo.  We embrace agility and experimentation as an advantage.   Stronger Together We bring our whole selves to the mission and find value in diverse perspectives.  We champion what’s best for Bazaarvoice before individuals or teams.   As a stronger company we build a stronger community.   Commitment to diversity and inclusion   Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers. As part of our hiring process, a background check will be conducted. This will be done with your consent and will only include information relevant to the job.