Principal Information Security Analyst at Benevity

Meet Benevity Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more! High-Level Overview Benevity is looking for a Principal Information Security Analyst to join our combined Security and Fraud Operations team. In this senior-level role, you will provide technical leadership and operational oversight across a team of analysts responsible for threat detection, alert triage, incident response, and vulnerability management. You will also play a collaborative role in supporting fraud operations alongside our Senior Fraud Analyst. This role is ideal for someone with deep hands-on experience in security operations who thrives in leading investigations, refining processes, developing talent, and driving measurable improvements in operational maturity. You will serve as both a senior escalation point and a coach, helping elevate the team’s ability to respond to security and fraud-related threats in a cloud-native environment. What you'll do: • Lead daily Security Operations workflows, including triage, escalation, and resolution of alerts from core security tooling such as EDR, WAF, CSPM, and cloud-native platforms • Drive and oversee the triage, investigation, and resolution of alerts generated across all security tooling, not just those escalated by the MDR provider • Act as the technical lead and escalation point for Managed Detection and Response (MDR) activities, ensuring timely review and validation of escalated alerts • Develop and continuously refine incident response processes, detection logic, and triage playbooks to improve clarity and effectiveness • Oversee the vulnerability management lifecycle, ensuring timely identification, prioritization, remediation tracking, and stakeholder coordination • Collaborate with GRC, Product Security, DevOps, and Infrastructure teams to improve detection coverage, alert fidelity, and log quality • Serve as a subject matter expert in cloud-native security operations with strong understanding of containerized and API-driven environments • Provide oversight and coordination with the Senior Fraud Analyst, including reviewing trends, supporting cross-functional investigations, and aligning response efforts where fraud and cyber threats intersect • Support the development, tracking, and reporting of KPIs and metrics across both security and fraud operations to measure and improve team performance • Conduct post-incident reviews and root-cause analysis, driving preventive control enhancements • Mentor junior and mid-level analysts, providing feedback, coaching, and opportunities for growth What you'll bring: • 7+ years of experience in information security or security operations, with at least 2 years in a team lead or senior analyst capacity • Proven experience triaging and responding to alerts across a broad suite of tools including CSPM, WAF, EDR, and cloud-native logging platforms • Familiarity with MDR service models and hands-on experience validating escalated alerts • Exposure to fraud detection tooling or operational workflows, and the ability to provide oversight and collaborative support • Demonstrated ability to work independently, while recognizing when to seek input or escalate appropriately • Strong critical thinking and communication skills with the ability to analyze complex data, challenge assumptions, and drive resolution • Experience developing or refining operational playbooks, triage guides, and incident workflows • Deep understanding of cloud security best practices, threat detection, and modern attacker tactics, techniques, and procedures • Familiarity with common security frameworks such as NIST CSF, CIS Controls, and ISO 27001 • A strong sense of ownership and accountability, with the ability to act as a self-starter who can lead initiatives from concept to completion • Demonstrated ability to collaborate across technical and non-technical teams to drive effective outcomes • Experience fostering a positive and inclusive team environment, with a focus on team building, talent development, and shared success • A passion for teaching and mentoring others, helping team members grow their skills and confidence • Preferred certifications include GCIH, GCFA, OSCP, CISSP, or CFE Discover your purpose at work We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more … Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose. If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become … It’s time to join Benevity. We’re so excited to meet you. Where We Work At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most. Join a company where DEIB isn’t a buzzword Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams. We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine. That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity. Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to [Upgrade to PRO to see contact].