Senior Product Manager at Benevity

Meet Benevity Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more! High-Level Overview: Benevity is seeking a Senior Product Manager to help advance our mission of creating a positive impact globally. As a Product Manager at Benevity, you’ll refine your skills while working on impactful products that enable leading companies to engage their employees and customers in meaningful ways. You will manage products within our reporting and analytics portfolio, collaborating closely with design and engineering teams in an outcome-driven environment. Leveraging scalable technology investments across Data, and Technology Enablers, you will thrive in a culture driven by our core value of "we-are-we." We welcome experienced candidates from diverse backgrounds who bring unique perspectives and a passion for social impact. If you’re excited to contribute to a culture of goodness and make a meaningful difference, we’d love to hear from you! What you'll do: Turn Donate into a measurable commerce engine • Instrument and operationalize the end-to-end donation funnel, from intent to confirmation, across web and embedded surfaces. • Establish performance baselines and lead structured experimentation to improve completion rates, reduce friction, and increase recurring participation. Expand Donate into new surfaces • Lead the evolution of Donate beyond the web into Microsoft Teams, Slack, SMS, API-powered integrations, and emerging AI-driven commerce contexts. • Partner with engineering and architecture to enable reusable, surface-agnostic commerce capabilities. Drive growth through disciplined experimentation • Define hypotheses, design experiments, and use data to iterate on checkout flows, payment interactions, messaging, and post-transaction engagement. • Introduce best-in-class growth and conversion practices drawn from consumer-grade commerce environments. Elevate commerce rigor across the organization • Raise the bar on instrumentation, experimentation, and performance accountability. • Establish clear KPIs and reporting that connect checkout performance to broader business impact. Partner across impact products • Collaborate with Volunteer, Employee Resource Groups, Challenges, Campaigns, and Incentives teams to ensure Donate functions as a unified transaction layer across the ecosystem. • Enable consistent and scalable commerce capabilities that support multiple product experiences. Leverage AI to accelerate product development • Apply AI tools and AI-augmented workflows to discovery, specification, experimentation design, and documentation. • Contribute to evolving modern product development practices that increase velocity without sacrificing rigor. Manage the full lifecycle • Launch new commerce capabilities, optimize and scale them, and thoughtfully sunset legacy flows when appropriate. What you'll bring: • 6+ years of product management experience, including ownership of consumer-grade checkout or high-volume transactional flows. • Proven experience building, launching, optimizing, and iterating on multi-surface commerce experiences (web, embedded, messaging, or similar). • Strong quantitative instincts with experience improving conversion, completion rates, or transactional performance through experimentation. • Comfort working at the intersection of growth and architecture (approximately 60% business / 40% technical orientation). • Experience in instrumenting funnels and defining meaningful KPIs tied to business outcomes. • Ability to partner effectively with engineering and technical architects without requiring deep implementation ownership. • Demonstrated ability to lead cross-functional initiatives across multiple product areas. Nice to have: • Experience evolving a product from feature-based checkout to platform-based commerce capabilities. • Familiarity with API-first or headless commerce models. • Hands-on experience operating on third-party payment rails and financial APIs. • Experience building or optimizing recurring payment or subscription systems. • Experience working in AI-augmented product development environments. • Background in enterprise SaaS or regulated/financially sensitive systems. • CSR or social impact experience (valued but not required). Discover your purpose at work We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more … Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose. If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become … It’s time to join Benevity. We’re so excited to meet you. Where We Work At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most. Join a company where DEIB isn’t a buzzword Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams. We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine. That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity. Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to [Upgrade to PRO to see contact].