Loading...
SeniorFull-timeAPI
Salary Range
$26,520 - $35,880 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role:
You will support quality assurance for a ServiceNow Software Asset Management (SAM) integration program at a global enterprise client, helping validate publisher-by-publisher onboarding into the SAM platform. You will execute test plans that verify license compliance, entitlement accuracy, software discovery, normalization, and reclamation across multiple integration patterns — Direct, Custom, API, and RPA. You will work closely with senior QA engineers, ServiceNow administrators, and integration developers to ensure each release ships with strong data integrity and accurate compliance reporting.
Responsibilities
• Execute functional, integration, regression, and data validation test cases for ServiceNow SAM publisher integrations.
• Test entitlement reconciliation, software discovery mappings, normalization rules, and reclamation workflows for publishers such as Microsoft, Oracle, Adobe, IBM, and SAP.
• Validate Direct, Custom, API, and RPA-based publisher integrations, including data ingestion, transformation, license position calculation, and compliance reports.
• Author and maintain test cases, test scripts, and defect logs in ServiceNow ATF, Jira, or the client's preferred test management tooling, and keep traceability matrices up to date.
• Triage and reproduce defects, document clear repro steps, and partner with ServiceNow administrators and developers through resolution and retest.
• Support UAT cycles, document review, and approval activities, and contribute to knowledge transfer artifacts including the self-implementation guide and SAM findings summary deck.
Free to sign up. Takes 30 seconds.
About BETSOL
BETSOL is a technology company specializing in the development of custom software solutions and IT services, operating primarily within the digital transformation and enterprise technology sectors. The name "BETSOL" suggests a focus on delivering optimal solutions, likely derived from "best solutions." While the exact founding date and location are not explicitly stated, the company has established itself as a provider of innovative IT services, catering to businesses seeking tailored technological integrations. BETSOL leverages its expertise to help organizations streamline operations, enhance digital capabilities, and achieve strategic objectives through cutting-edge technology. The company offers a range of products and services, including custom software development, web and mobile application design, IT consulting, and process automation. Key features of BETSOL's offerings include scalable solutions, agile methodologies, and a client-centric approach that emphasizes collaboration and long-term partnership. Their target audience primarily consists of mid-sized to large enterprises across various industries, such as finance, healthcare, and retail, which require specialized IT solutions to address complex business challenges. BETSOL's services are designed to integrate seamlessly with existing systems, ensuring minimal disruption and maximum efficiency for clients. BETSOL has distinguished itself through its commitment to quality and innovation, often collaborating with clients to deliver bespoke solutions that align with their unique needs. The company's market position is strengthened by its ability to adapt to evolving technological trends, such as cloud computing, AI, and data analytics. By prioritizing transparency, reliability, and technical excellence, BETSOL has built a reputation as a trusted partner for businesses seeking to leverage technology for competitive advantage. Its unique value proposition lies in combining technical expertise with a deep understanding of industry-specific challenges, enabling clients to achieve measurable growth and operational excellence.
