Operations Analyst - R&D at Bigid

Bigid

Chennai·10h ago

Mid LevelFull-timeRustMachine LearningAgileScrumGitAI

Salary Range

$102,000 - $138,000 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for a highly motivated and detail-oriented R&D Operations Analyst to optimize the efficiency and productivity of our Research & Development department. This role will support R&D leadership by providing data-driven insights and managing key operational processes.

Key Responsibilities

→Develop and maintain dashboards and reports to track key R&D metrics, such as release velocity, bug resolution time, and resource utilization
→Analyze existing R&D workflows to identify bottlenecks and propose improvements
→Assist the R&D leadership team in planning, tracking, and optimizing the R&D budget and resource allocation
→Serve as the subject matter expert and Administrator for Products and Engineering system tools like Jira, GitHub, and Aha!
→Prepare detailed board materials and presentations summarizing R&D performance
→Handle various ad-hoc reporting requests from R&D leadership, Finance, and other stakeholders
→Act as a key liaison between R&D, IT, and Finance to ensure R&D teams have the necessary tools and infrastructure

Requirements

✓3+ years of experience in an Operations Analyst or Program Management role within a Software/Technology company
✓Bachelor's degree in a quantitative or technical field such as Computer Science, Engineering, Business Administration, or a related field
✓Proven ability to collect, analyze, and interpret complex data sets using tools like SQL, Excel/Sheets, and Looker
✓Strong understanding of software development lifecycle methodologies (Agile/Scrum/Kanban)
✓Exceptional verbal and written communication skills
✓Solid organizational skills and experience managing multiple priorities in a fast-paced environment
✓Familiarity with R&D operational tools such as Jira/Confluence, GitHub/GitLab, and reporting/BI tools