Institutional Sales Manager, Head of East Asia (Crypto) - 机构业务发展经理, 东亚区主管 (加密货币) at Bitmex

About BitMEX BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”. Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 16 pairs for spot trading, and an easy covert function between 30+ different cryptocurrencies. In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances." For more information on BitMEX, company initiatives and our products, please visit the BitMEX Blog or www.bitmex.com, and follow LinkedIn, Discord, Telegram and X. Overview The Institutional Business Development team is responsible for the coverage and growth of Corporate and VIP clients, identifying new business opportunities, conducting competitive market analysis and enhancing the BitMEX brand in the institutional space. As an Institutional Sales Manager you will build relationships and drive revenue generating activities with institutional sales clients. You speak fluent Mandarin and have a strong network of clients who are interested in crypto products.You will work closely with other teams to provide insight and feedback from clients about products and features on the platform and manage your customer portfolio with the ultimate end goal of generating more volume and revenue on the BitMEX platform. Your key focus will be to onboard and oversee the coverage of new Hedge Fund and Asset Manager clients, particularly those with a background in traditional electronic derivatives markets. Your input will help define the strategy and to refine the BitMEX product to be successful in this client segment. Key Responsibilities • Identify new prospect clients, guiding them through onboarding and initial trading phases. • Deliver best-in-class coverage and support to our Institutional and individual VIP clients, fostering deep relationships to drive increased trading volumes, liquidity, and loyalty. • Promote available tools, products, and strategies to empower clients in maximizing their trading potential on the BitMEX platform. • Serve as the primary point of contact for our Institutional customers, owning all direct communications. • Gather, analyse, and regularly report on client feedback, including issues, recommendations, and criticisms, linking them directly to trading activity. • Collaborate closely with BitMEX Product and Engineering teams to explain the priority of client issues and craft effective solutions, including writing specific improvement proposals. • Maintain a thorough understanding of the BitMEX trading platform, current and future product/service offerings, and their impact on the client base. • Clearly articulate the BitMEX value proposition and tailor it to diverse client segments. • Suggest and implement process enhancements to boost team efficiency and elevate coverage quality. • Maintain a current awareness of industry-related developments and competitive landscapes. • Represent BitMEX at relevant industry conferences (occasional travel required) to stay abreast of developments, enhance brand image, and solidify relationships. 关键职责 • 识别新潜在客户，引导其完成入驻和初始交易阶段。 • 为我们的机构和个人 VIP 客户提供一流的覆盖和支持，培养深厚的关系以推动交易量、流动性和忠诚度的增长。 • 推广现有工具、产品和策略，赋能客户在 BitMEX 平台上最大化其交易潜力。 • 担任机构客户的主要联系人，负责所有直接沟通。 • 收集、分析并定期汇报客户反馈，包括问题、建议和批评，并将其直接与交易活动挂钩。 • 与 BitMEX 产品和工程团队紧密合作，说明客户问题的优先级并制定有效的解决方案，包括撰写具体的改进提案。 • 保持对 BitMEX 交易平台、当前及未来产品/服务产品的深入理解，以及它们对客户群的影响。 • 清晰阐述 BitMEX 的价值主张，并针对不同的客户群体进行定制。 • 建议并实施流程改进，以提高团队效率并提升服务质量。 • 保持对行业相关发展和竞争格局的实时关注。 • 代表 BitMEX 参加相关的行业会议（需偶尔出差），以掌握行业动态、提升品牌形象并巩固关系。 Qualifications • Minimum of 5 years of direct experience engaging with Hedge Fund and Asset Manager clients within the digital asset industry • HK Working Visa Sponsorship is available for highly qualified candidates. We welcome global talent with a proven track record in digital assets to apply. • Proven track record of achieving sales KPIs and successfully expanding client bases. • Existing client relationships within the client sector and the cryptocurrency industry are highly desirable • Experience of managing electronic trading relationships with the target client group is strongly preferred • Fluent Mandarin and business level English is mandatory for this position. • Exceptional client-facing communication, interpersonal, and presentation skills, with a proven ability to engage professionally with high-value clients • Strong strategic thinking capability to map out client universe and understand and address complex client needs • Enjoy networking and building rapport in professional settings • An entrepreneurial mentality with a strong sense of personal accountability and ownership • Ability to thrive under pressure and excel with limited direction • A collaborative team player with strong interpersonal skills, showcasing leadership potential and ambition 任职资格 • 在数字资产行业拥有至少 5 年直接接触对冲基金和资产管理公司客户的经验。 • 支持办理香港工作签证（针对优秀人才）。欢迎具有深厚数字资产背景的全球精英应聘。 • 拥有达成销售 KPI 和成功扩展客户群的过往记录。 • 在相关客户领域和加密货币行业拥有现成的客户关系者优先。 • 拥有管理目标客户群电子交易关系的经验者优先。 • 必须具备流利的普通话和商务英语水平。 • 具备卓越的客户沟通、人际交往和演讲技巧，能够专业地与高价值客户接触。 • 具备强大的战略思维能力，能够规划客户版图并理解和解决复杂的客户需求。 • 乐于在专业环境中进行社交和建立联系。 • 具备创业心态，拥有强烈的个人责任感和主人翁意识。 • 具备良好的团队合作精神和人际交往能力，展现出领导潜力和野心。 Why BitMEX? BitMEX offers a dynamic environment that blends intense work, a vibrant culture, and diversity. We actively recruit across time zones to meet growing demands and attract top global talent. We're seeking determined, responsible, and collaborative individuals to join us in building a leading cryptocurrency ecosystem. We value meticulousness, agility, and simplicity. As a 24/7 global exchange, we look for adaptable team players who can excel in a diverse, cross-market environment. In addition, we offer an industry leading benefits package to our permanent employees. Here’s a peek into what we offer: • Work from home to help you find the perfect balance between work, family and personal life • 25 days of annual leave, on top of public holidays, as well as maternity, paternity and childcare leave… etc to accommodate your growing responsibilities • A top tier & comprehensive medical, dental and vision policy for you and your dependents • Professional development allowance to support your career advancement • Access to our annual wellness benefits to cultivate your physical and mental growth • Don’t forget the advantage of our Beyond Border Remote Working policy, where you get to work away from your home country • Team building & offsite events to bring our global team closer • Life insurance coverage to provide a safety net for your family’s future #LI-CH1 Does this sound like the type of working culture you can thrive in? Apply online now!