Loading...
Mid LevelFull-timeRustGitGo
Salary Range
$72,250 - $97,750 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Bitvavo is seeking a German-English Customer Support representative to join their team in Amsterdam. You will be the friendly face supporting over 1 million users in navigating the world of digital assets, helping them with various questions and identity verification.
Key Responsibilities
- →Help users with questions about navigating accounts and verifying identity
- →Collaborate with compliance, product, and marketing teams to improve customer support
- →Identify patterns in customer queries and suggest improvements to help content or product flows
- →Stay informed on the latest developments in crypto and regulation
Requirements
- ✓Speak German at a native level and are fluent in English
- ✓Are a clear communicator with a friendly, professional tone
- ✓Love solving problems and aren’t afraid to dig into technical topics
- ✓Able to adapt to new processes and work in a fast-paced environment
- ✓Have experience in customer support, hospitality, retail, or any role where helping others is key
- ✓Are curious about the world of crypto, fintech, or digital innovation
Free to sign up. Takes 30 seconds.
