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Mid LevelFull-timeGoRustRESTAPIAI
About the Role
LiveAction is seeking a Sales Engineer to strategically engage with end customers and channel partners in the USA, focusing on uncovering market and technical opportunities to support go-to-market strategies. This role requires a deep understanding of enterprise network architecture and involves both pre-sales and post-sales engineering tasks.
Key Responsibilities
- →Participate in product pre-sales engineering tasks including customer demonstrations and evaluations
- →Participate in product post-sales support tasks including product turn up, training, and answering customer inquiries
- →Assist in developing partners to define the customer’s technical business problems
- →Develop best practices for end customers and channel partners to refine and research technical requirements
- →Define solutions and articulate the benefits of LiveAction solutions versus the competition
- →Learn the technical elements of proposal development and work with partners to build their ability to do so
- →Develop proof of concept and demonstration competencies within partners
- →Support software development engineering tasks including customer product feature feedback and requirements definition
- →Support the development of marketing product promotion collateral
- →Develop and maintain positive and lasting customer relationships
- →Log progress and action items using Salesforce.com
- →Participate in industry events and tradeshows
Requirements
- ✓Bachelor’s degree in Computer Science, Electrical Engineering or equivalent
- ✓Expert level understanding of communications networking operation and broad knowledge of networking technologies, engineering guidelines, and industry best practices
- ✓CCNP or CCIE certification is a plus
- ✓Ability to research and demonstrate solutions ROI for partners and LiveAction
- ✓Positive can-do attitude, driven, reliable, trustworthy, intelligent, and team player
- ✓Ability to work effectively as part of a team in a virtual office environment
- ✓Excellent relationship building and creative technical consultative selling skills
- ✓Excellent written and oral communication presentation skills
- ✓Technical skills required include knowledge in switching/routing setup, application aware networks, network management, and network security
- ✓Able to travel approximately 40-50% of the time
Benefits
- ★Professional Development Budget
- ★Dedicated Wellness Days and Wellness Week
- ★Lifestyle Spending Account
- ★Employee Recognition Program
- ★Comprehensive health, financial well-being, and wellness benefits
- ★Exceptional work environment and enriching employee programs
