Finance Manager (Payment Operations) at Boku

Boku

Mumbai·14h ago

ManagerFull-timeGitGo

Salary Range

$81,600 - $110,400 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for an experienced Finance Manager to join Boku Inc., a leading global provider of local mobile-first payments solutions. This role will play a key part in optimizing Boku’s operational framework across digital wallets, local payment methods, and carrier billing.

Key Responsibilities

→Serve as a key representative of the Payment Operations team to internal stakeholders during the implementation of new networks, payment partners, or merchants globally, ensuring operational readiness and smooth go-live execution.
→Analyze current payment operations workflows, identify bottlenecks or manual touchpoints, and recommend data-driven, scalable solutions to streamline processes and reduce operational overhead.
→Lead daily payment operations across digital wallets, local payment methods, and carrier billing.
→Collaborate cross-functionally with Commercial, Finance, Tax, Product, and Engineering teams to review operational setups, optimize cash flow, and ensure compliance alignment.
→Identify and close process gaps; automate manual workflows and retire obsolete processes to drive operational efficiency.
→Maintain strong relationships with payment service providers, digital wallet partners, MNOs, and local acquirers.
→Manage transaction processing, settlements, reconciliations, chargebacks, and exceptions.
→Monitor key metrics — transaction success rates, reconciliation status, settlement timeliness — and report performance to leadership.
→Support Product and Engineering teams on new payment integrations and enhancements.
→Ensure compliance with regulatory and internal control requirements (AML, PSD2, local rules).
→Mentor a small, high-performing payment operations team.

Requirements

✓Experience of at least 8-12 years in payment operations, treasury, or transaction management — ideally in fintech, digital payments, or telecom billing.
✓Strong understanding of digital wallets, local payment methods, and carrier billing ecosystems.
✓Knowledge of cross-border payments, FX flows, and multi-currency settlements.
✓Skilled in payment gateway operations, reconciliations, and ERP/ledger tools.
✓Excellent problem-solving, analytical, and process improvement abilities.
✓Proven ability to work cross-functionally with Commercial, Finance, and Tax teams.
✓Strong stakeholder management and communication skills.
✓Experience leading or mentoring teams in fast-paced environments.
✓MBA preferred, particularly for candidates with experience applying structured business and operations frameworks in fintech or payments environments.