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Aftersales Technical Tele-Support Engineer at Bosch HomeComfort
Bosch HomeComfortMaidenhead, gb·6h ago
Entry LevelFull-time
Salary Range
$38,250 - $51,750 /year
This salary is estimated based on similar roles. The actual salary may vary.
We are excited to offer you the opportunity to join our Aftersales department as an Aftersales Technical Tele-Support Engineer!
The Aftersales Technical team strive to deliver exceptional technical support and rapid resolution of air conditioning issues across the installed base. The team provide end‑to‑end post‑installation experience from triage via telephone, through on‑site breakdown response and root cause diagnostics, to corrective actions. The team provide a nationwide service to support our customers whenever possible.
In this role, you will be responsible for:
• Good level of customer communication, resulting in customer satisfaction via telephone
• Provide commissioning support and site diagnosis to customers via phone and email
• Provide support to the both the sales team and B&B department on technical issues and questions   
• Deliver support to our customers through email and telephone communications in a professional manner
• Deliver training to our customer to a high standard within the Maidenhead Training CentreInterested? Upload your CV today!
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About Bosch HomeComfort
Bosch HomeComfort is a leading provider of innovative home comfort solutions, leveraging the renowned engineering expertise of the Bosch Group. Specializing in the residential technology sector, the company focuses on creating advanced systems that enhance daily living through smart, efficient, and reliable products. While the name suggests a global presence, it operates within the broader Bosch framework, which has a long history of technological innovation dating back to the early 20th century. Bosch HomeComfort builds on this legacy by addressing modern homeowners' needs for convenience, energy efficiency, and sustainability in their living spaces. The company offers a range of products and services designed to optimize home environments, including smart heating systems, ventilation solutions, and integrated home automation technologies. Key features of these offerings include user-friendly interfaces, energy-saving capabilities, and seamless connectivity with other smart home devices. Bosch HomeComfort targets homeowners, renters, and property managers who prioritize comfort, cost efficiency, and technological integration. Their solutions are particularly suited for urban dwellers and environmentally conscious consumers seeking long-term value and reduced environmental impact. Notably, Bosch HomeComfort distinguishes itself through its commitment to quality and durability, ensuring that its products meet the high standards associated with the Bosch brand. This focus on reliability and innovation has solidified its position as a trusted name in the home comfort technology market.
