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Business Operations Order Management – Sales Graduate at BoschGroup
BoschGroupDenham, England, gb·8h ago
ExecutiveFull-time
Salary Range
$151,725 - $205,275 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Join the 2nd level Business Operations Order Management team to provide essential support for our 1st level teams. This role is critical in ensuring an excellent customer experience through various operational tasks.
Key Responsibilities
- →Support UCC & ScriptHub to achieve their KPIs
- →Provide training to UCC & ScriptHub when required
- →Collaborate with key PT customers to manage and deliver requirements within timeframe
- →Handle escalations from PT Customers
- →Maintain customer data in SAP
- →Work with customers to improve processes and efficiency
- →Monitor customer KPI reports and execute follow-up actions
- →Mine data in Celonis and take follow-up actions for continuous improvement
- →Attend customer meetings and off-site visits
- →Review all 'changed' orders using Approval Framework
- →Collaborate with auditors to examine documents, identify process gaps, and enhance processes
Requirements
- ✓Experience in business operations and order management
- ✓Proficiency with SAP and Celonis systems
- ✓Strong customer service orientation
- ✓Ability to handle escalations effectively
- ✓Excellent communication and collaboration skills
Free to sign up. Takes 30 seconds.
About BoschGroup
BoschGroup is a global technology and innovation company operating at the forefront of the industrial and consumer goods sectors. With roots tracing back to the late 19th century, the company has established itself as a leader in developing advanced technologies and solutions that enhance everyday life and industrial processes. Headquartered in Germany, BoschGroup has expanded its presence worldwide, leveraging its deep expertise in engineering and innovation to address complex challenges across multiple industries. The company's commitment to quality and sustainability is reflected in its diverse portfolio and long-standing reputation as a trusted partner for businesses and consumers alike. BoschGroup offers a comprehensive range of products and services, including automotive components, industrial technology, consumer goods, and energy and building technology solutions. Key features of their offerings include cutting-edge sensor technology, smart home systems, and efficient powertrain solutions, all designed to improve performance, safety, and energy efficiency. The company primarily targets automotive manufacturers, industrial clients, and consumers seeking reliable, high-performance products. Their solutions cater to a broad audience, from large-scale industrial operations to individual households, ensuring that innovation is accessible and impactful across different scales. Notably, BoschGroup has achieved significant milestones, including pioneering advancements in automotive safety systems and smart home automation, solidifying its position as a market leader with a unique ability to integrate technology seamlessly into everyday applications.
