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Entry LevelFull-timeAzureAgile
Salary Range
$5,100 - $6,900 /year
This salary is estimated based on similar roles. The actual salary may vary.
Roles & Responsibilities :
looking for a seasoned Business Analyst with around 8 years of experience, specializing in Microsoft Dynamics 365  CRM Customer Service workspace.  The ideal candidate will operate in a fast-paced Agile environment and will be responsible for bridging business needs with technical solutions, ensuring the successful implementation of Dynamics 365 CRM functionalities aligned with healthcare industry standards. Prior work experience in the domain of health care is an added advantage.
Key Responsibilities:
• Collaborate with onsite Business analyst and customer team to gather, analyze, and document detailed business and functional requirements.
• Collaborate with customer stakeholders on a need basis to gather, analyze, and document detailed business and functional requirements.
• Act as the liaison between onsite and offshore teams for Dynamics 365 CRM requirements
• Hands-on experience in Dynamics CRM to an extent of driving PO demos.
• Participate in Agile ceremonies such as sprint planning, backlog grooming, daily stand-ups, reviews, and retrospectives.
• Write clear and concise user stories, acceptance criteria, requirements, and maintain product backlogs using Agile tools (e.g., Azure DevOps, JIRA).
• Perform gap analysis between current processes and Dynamics 365 CRM capabilities; recommend improvements.
• Work closely with cross-functional teams including developers, testers, architects, and SMEs to deliver high-quality solutions.
• Facilitate User Acceptance Testing (UAT), create training materials, and support change management activities.
• Ensure compliance with healthcare industry regulations such as HIPAA, HL7, or FHIR standards.
• Continuously evaluate business processes and identify opportunities for improvement and automation using Dynamics 365 CRM features.
 
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About BoschGroup
BoschGroup is a global technology and innovation company operating at the forefront of the industrial and consumer goods sectors. With roots tracing back to the late 19th century, the company has established itself as a leader in developing advanced technologies and solutions that enhance everyday life and industrial processes. Headquartered in Germany, BoschGroup has expanded its presence worldwide, leveraging its deep expertise in engineering and innovation to address complex challenges across multiple industries. The company's commitment to quality and sustainability is reflected in its diverse portfolio and long-standing reputation as a trusted partner for businesses and consumers alike. BoschGroup offers a comprehensive range of products and services, including automotive components, industrial technology, consumer goods, and energy and building technology solutions. Key features of their offerings include cutting-edge sensor technology, smart home systems, and efficient powertrain solutions, all designed to improve performance, safety, and energy efficiency. The company primarily targets automotive manufacturers, industrial clients, and consumers seeking reliable, high-performance products. Their solutions cater to a broad audience, from large-scale industrial operations to individual households, ensuring that innovation is accessible and impactful across different scales. Notably, BoschGroup has achieved significant milestones, including pioneering advancements in automotive safety systems and smart home automation, solidifying its position as a market leader with a unique ability to integrate technology seamlessly into everyday applications.
