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SO_IT Infrastructure Support Engineer–Storage and Server_TM_2026 at BoschGroup
BoschGroupcoimbatore, in·4h ago
Entry LevelFull-time
Salary Range
$10,200 - $13,800 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Server and Storage Management Support professional to join our team. This role involves supporting server and storage environments, following defined procedures, and collaborating with internal teams and vendors.
Key Responsibilities
- →Support resolution of server-related incidents (Windows/Linux) by following defined procedures and meeting SLA requirements
- →Assist with routine server monitoring, basic maintenance, and initial troubleshooting of server environments
- →Coordinate with internal teams and vendors under guidance for hardware or software-related support
- →Participate in knowledge-sharing sessions within the team and learn server management best practices
- →Maintain basic documentation of server incidents, actions taken, and vendor communications
- →Basic hardware troubleshooting skills, with exposure to SAN cabling and storage hardware issues under guidance
- →Assist in coordinating with vendors for storage hardware support, including part replacements and RMA processes
- →Ability to identify issues and escalate complex or critical problems to senior engineers or management when required
- →Support investigation and resolution of storage-related incidents, and track escalated issues until closure
- →Operate effectively within a 24/7 Follow-the-Sun support model, ensuring smooth handovers between shifts across global teams
- →Maintain a high level of professionalism and reliability while working in a rotational shift environment, covering multiple time zones
- →Cooperate closely with server, network, and database teams to provide integrated solutions and support
Requirements
- ✓Basic hardware troubleshooting skills
- ✓Exposure to SAN cabling and storage hardware issues
- ✓Ability to coordinate with vendors for storage hardware support
- ✓Experience with Windows and Linux server environments
- ✓Understanding of server and storage management best practices
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About BoschGroup
BoschGroup is a global technology and innovation company operating at the forefront of the industrial and consumer goods sectors. With roots tracing back to the late 19th century, the company has established itself as a leader in developing advanced technologies and solutions that enhance everyday life and industrial processes. Headquartered in Germany, BoschGroup has expanded its presence worldwide, leveraging its deep expertise in engineering and innovation to address complex challenges across multiple industries. The company's commitment to quality and sustainability is reflected in its diverse portfolio and long-standing reputation as a trusted partner for businesses and consumers alike. BoschGroup offers a comprehensive range of products and services, including automotive components, industrial technology, consumer goods, and energy and building technology solutions. Key features of their offerings include cutting-edge sensor technology, smart home systems, and efficient powertrain solutions, all designed to improve performance, safety, and energy efficiency. The company primarily targets automotive manufacturers, industrial clients, and consumers seeking reliable, high-performance products. Their solutions cater to a broad audience, from large-scale industrial operations to individual households, ensuring that innovation is accessible and impactful across different scales. Notably, BoschGroup has achieved significant milestones, including pioneering advancements in automotive safety systems and smart home automation, solidifying its position as a market leader with a unique ability to integrate technology seamlessly into everyday applications.
