Product Designer at Brandwatch

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. We’re growing our Product Design team and are looking for someone who can craft creative, intuitive user experiences. You’ll work directly within a cross-functional team of talented Product Managers and Developers to deliver consistently high-quality, engaging, and delightful experiences. If you’re a talented Growth Designer with a passion for customer conversion flows—focused on improving all aspects of in-app purchasing to optimise conversions—and you’re motivated by producing work that has real impact in a collaborative environment, we’d love to hear from you. Duties and Responsibilities The role includes, but is not limited to, the following: • UX and CX: Combine user experience (UX) and customer experience (CX) principles with business goals to optimise the customer’s entire “shopping” experience and drive in-app purchasing habits. • Mapping and optimising the customer journey: Understand how customers find, browse, purchase, and receive products to identify and remove friction points. • Data-driven optimisation: Use data and analytics to understand user behaviour and performance, applying insights to improve the purchasing experience, increase conversion rates, and drive revenue and product growth. • Product taxonomy: Collaborate with product counterparts and specialists across the business to improve how products are displayed, described, grouped, and promoted. • Copywriting: Write clear, persuasive content that guides users towards completing a purchase. • Multidisciplinary collaboration: Along with your product counterpart you’ll act as a bridge, connecting the work you do with an understanding of our sales, content specialists, and finance process to ensure a seamless experience for our users. • Strategic alignment: Ensure design work aligns with strategic objectives and vision, identifying potential risks and using design to mitigate them. • From concept to delivery: Partner with Product and Engineering teams to take ideas from initial concept through to live solutions. • Stakeholder engagement & facilitation: Collaborate with multidisciplinary teams, including Product Managers, Developers, Marketing, Finance, and Sales and senior stakeholders to drive alignment. Facilitate workshops where needed to generate ideas and meaningful discussion. • Presenting to stakeholders and peers: We cannot design alone; feedback is vital to what we do. Our design team does regular critiques and feedback sessions to aid collaboration. You’ll be expected to present design concepts to stakeholders and other peers, expressing clear rationales to back up your design choices. Essential Skills and Experience • +3 years experience working in a UX, as a Service Designer, Growth Designer or Product Designer. • Worked on and designed eCommerce experiences previously. • You can clearly demonstrate during interview how you’ve impacted purchasing habits and conversion rates. • You’ve worked on a SaaS product before, with Product Managers and Developers to deliver value. • Experience in UX analysis, product analytics, or a related field with a focus on conversion optimization. • Proficiency with analytics tools like Pendo. • Familiarity with A/B testing and user research methodologies. • Strong understanding of UX/UI design principles and conversion rate optimization strategies. • You’re able to receive and action constructive feedback with grace and humility. • You have good interpersonal skills to build relationships across cross-functional teams, including Product, Engineering and Sales. • You have excellent asynchronous work skills to handle working with a globally distributed team. • You know how to work with established design systems or pattern libraries in your designs. • You have the curiosity, humility, and intellectual energy to constantly expand your knowledge. • You’ll have some form of design qualification such as a degree in design or a related subject, or a UX certification. What We Offer Upon joining Cision, you will immediately have access to a range of benefits that are fully or partially funded by the company and form part of your overall benefits package. These benefits include: • Cision Group Personal Pension Scheme • Life Assurance • Healthcare cash plan • Dental Insurance • Private Medical Insurance (For directors and above only) • Gym Subsidy • Cycle to Work • Discounted Dining • Virtual GP • Employee Assistance Programme (EAP) • Eye Care Test • Cision Global Charitable Giving Program • BenefitHub (Retail discounts) If this opportunity feels like the right fit for you, we’d love to hear from you! Please note that for this role, we are only able to consider candidates who are already based in the country of employment. #LI-FR1 #LI-Hybrid As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com. Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [Upgrade to PRO to see contact] Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.