Senior Solutions Consultant at Brandwatch

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. The Role As a Senior Solution Consultant, you will use your subject matter expertise to drive growth for Brandwatch and Cision, with a strong focus on Enterprise customers. You will partner with a range of sales teams, including New Business and Account Management, to help win and grow business. This will involve understanding complex media and consumer intelligence needs, designing tailored solutions to meet them, and supporting the presentation of these solutions to clearly demonstrate their value. As a subject matter expert, you will also contribute across the wider organisation. This may include supporting the development of thought leadership content, contributing to marketing initiatives, and helping champion customer-centric innovation within our product and services teams. Duties and Responsibilities The role is defined, but not limited to, the following: Strategic Opportunity Consulting • Discovery & Scoping: You will lead deep-dive discovery sessions with prospective and existing customers to uncover their key marketing and communications challenges and business goals. • Solution Design: You will scope a blend of software and services from across our product portfolio to meet customer requirements. • Developing Responses: You will contribute high-quality slides to RFP and opportunity responses, collaborating with the wider Solutions Consulting team to build relevant demos that demonstrate our value. • Pricing: You will build custom pricing for scopes of work based on a strong assessment of requirements. You will liaise with internal production and customer success teams to gather input, validate costs, and obtain approvals where required. • Pitching & Presentation: You will confidently articulate the value of our solution in customer presentations, answer questions on proposals, and act as a trusted subject matter expert. Product & Service Knowledge • You will keep up to date with Brandwatch & Cision’s evolving portfolio of software and service solutions (including BCR, SMM, Trajaan, Briefings, and Analysis Reporting) and help shape the combined customer proposition. • You will conduct regular knowledge-sharing sessions with the wider Solutions Consulting team, sharing your expertise and learning about new offerings from others. • You will contribute to thought leadership materials on new services, collaborating with Solutions, Insights Consulting, and Professional Services to support improved marketing activity. Team Alignment • You will support the Director of Solutions Consulting in maintaining strong records and refining internal workflows, including Salesforce case queues, sample libraries, documentation, and demo creation. • You will develop trusted relationships with key sales representatives and leaders, particularly within Enterprise New Business and Account Management, helping to strengthen the role of Solutions Consulting as a key partner in go-to-market efforts. • You will embrace the MEDDPICC sales methodology, participate in training, and apply it practically to continuously improve proposals and workflows.Essential Skills and Experience Essential Skills and Experience • 8+ years of experience in enterprise pre-sales, Solutions Consulting, or a similar customer-facing role, with a strong track record of supporting complex, multi-stakeholder SaaS sales cycles from discovery through to close. • Strong business acumen and discovery skills, with the ability to uncover customer pain points, understand decision criteria, and translate product capabilities into clear business value for both technical and executive audiences. • Excellent communication, presentation, and workshop facilitation skills, with a proven ability to deliver compelling, value-based demos and tailored solution narratives for senior stakeholders. • Demonstrated ability to collaborate effectively with Sales, Product, Marketing, and Customer Success teams to shape deal strategy, influence outcomes, and improve win rates in competitive enterprise environments. • Strong analytical and technical credibility, including the ability to connect customer challenges to data, integrations, workflows, and emerging AI-driven use cases relevant to modern enterprise software buyers. What We Offer Upon joining Cision, you will immediately have access to a range of benefits that are fully or partially funded by the company and form part of your overall benefits package. These benefits include: • Cision Group Personal Pension Scheme • Life Assurance • Healthcare cash plan • Dental Insurance • Private Medical Insurance (For directors and above only) • Gym Subsidy • Cycle to Work • Discounted Dining • Virtual GP • Employee Assistance Programme (EAP) • Eye Care Test • Cision Global Charitable Giving Program • BenefitHub (Retail discounts) If this opportunity feels like the right fit for you, we’d love to hear from you! Please note that for this role, we are only able to consider candidates who are already based in the country of employment. #LI-FR1 #LI-Hybrid As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com. Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [Upgrade to PRO to see contact] Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.