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Entry LevelFull-timeScrum
Salary Range
$25,500 - $34,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
The Business Analyst serves as a liaison between eCommerce business unit and Brightspeed’s development teams to define and document work by breaking down features into their business requirements and performing gap analysis. The Business Analyst is the voice of the customer, stakeholder, and end user. The Business Analyst works closely with the development team, the Product Owners, and other Business Analysts to create executable stories. This individual will take part in all applicable scrum ceremonies.
Principal Duties and Responsibilities:
• Participates in discovery sessions, survey work, user testing to understand the problem and help the development team understand the requirements.
• Create and/or maintain key product documentation (e.g., customer journey map, technical specs, process mapping, etc.). Works with the Senior Product Owner to define Minimum Viable Product (MVP) and business requirements for delivery product roadmap.
• Performs a gap analysis on all new features and works with all stake holders (such as the design team, development team and product team) to close any gaps.
• Supports the development team by resolving questions and issues quickly, managing expectations.
• Keeps communication channels open and ensures tight feedback loops between the Product Owner and development team. 
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About Brightspeed
Brightspeed is a telecommunications company focused on delivering advanced connectivity solutions to businesses and communities. Operating in the telecommunications and internet services industry, Brightspeed provides high-speed internet, voice, and data services designed to enhance communication infrastructure. While the exact founding date and location are not explicitly stated, the company's name suggests a commitment to rapid and reliable connectivity, positioning it as a modern alternative in the telecommunications sector. Brightspeed aims to bridge the digital divide by offering scalable solutions that cater to both urban and rural markets, leveraging cutting-edge technology to ensure seamless connectivity. The company's main products and services include fiber-optic internet, cloud-based voice solutions, and managed data services, all engineered to meet the growing demands of modern businesses. Key features of Brightspeed's offerings include low latency, high bandwidth, and robust security protocols, ensuring that clients experience minimal downtime and maximum efficiency. These services are tailored to target small to medium-sized enterprises, healthcare providers, educational institutions, and other organizations that rely on dependable communication systems. Brightspeed's solutions are designed to integrate smoothly with existing IT infrastructures, providing a hassle-free upgrade path for businesses seeking to enhance their operational capabilities. Brightspeed has established itself as a notable player in the telecommunications market by prioritizing customer-centric innovation and reliability. The company differentiates itself through its commitment to deploying state-of-the-art fiber networks, which enable faster speeds and greater capacity compared to traditional copper-based systems. By focusing on underserved markets, Brightspeed has carved out a unique value proposition, offering competitive pricing and personalized service to clients who have historically faced connectivity challenges. This approach has earned the company a reputation for being a trusted partner in driving digital transformation across diverse industries.
