This salary is estimated based on similar roles. The actual salary may vary.
Key Responsibilities
βConsult with potential and existing clients to develop and implement customized fraud prevention rules and strategies using our product suite.
βAnalyze emerging fraud patterns and adapt detection methodologies, advising clients on how our product capabilities can address these evolving threats.
βTroubleshoot and debug existing fraud detection systems, providing expert guidance on product configuration and optimization to ensure peak performance and swift issue resolution.
βServe as the primary technical and product point of contact for customer requirements, overseeing successful solution implementations and product adoption.
βConduct impactful pre-sales demonstrations and provide expert technical/product consultations for prospective clients, clearly articulating our product's value proposition.
βGather and synthesize market insights and client feedback to collaborate closely with internal product, engineering, and sales teams, contributing directly to product roadmap enhancements and future feature development.
βDevelop and deliver product training for clients and internal teams, ensuring a deep understanding of product functionalities and best practices for fraud and risk management.
Requirements
βMinimum 3 years of experience in a fraud and risk management role, specifically within pre-sales, product consulting, or a client-facing technical capacity.
βBachelor's degree in a relevant field such as Finance, Computer Science, Mathematics, or a closely related discipline.
βStrong analytical skills with a proven ability to identify, interpret, and act upon new and evolving fraud patterns, leveraging data to inform product recommendations.
βExcellent written and verbal communication and presentation skills, demonstrating the ability to articulate complex technical and product concepts clearly to both technical and non-technical audiences.
βDemonstrated adaptability and a genuine eagerness to learn new technologies, methodologies, and industry best practices in both fraud/risk and product management.
βA customer-focused mindset coupled with a strong problem-solving orientation and the ability to drive product adoption.
βFamiliarity with product lifecycle management and Agile methodologies is a plus.