Social Media Community Manager at burga

ABOUT BURGA From a 7m² flat with just one printer in 2015 to a global powerhouse with 3+ million customers, 10+ million products sold, and revenue of over 130 million in 2025 - BURGA is not your average brand. Our products have been spotted with some of the world’s biggest celebrities, like Taylor Swift, Cara Delevingne, Lucy Hale, Alexis Ren, and many more. We're on a mission to turn ordinary into extraordinary by transforming everyday items into style statement accessories. To keep up with our growth, we’re building a 10-million-euro manufacturing facility in Kaunas, set to produce 40,000 items daily.  With unicorn ambitions, 80+ passionate marketing specialists, a 7-figure monthly marketing budget, and perks like our 600m² creative hub designed to produce Cannes Lions award-worthy content, you’re joining a marketing team that’s rewriting the rules. ABOUT THE POSITION Social Media Community Manager at BURGA is more than just a title - it’s a front-row seat to the evolution of a brand that’s taking the world by storm. You'll be at the heart of an extremely versatile and fast-paced environment, where new collections, campaigns, and product launches will keep you sharp and excited. Your role: you’ll be the voice of BURGA across our English-speaking social media channels, building genuine connections with our global community and turning everyday interactions into meaningful brand experiences. WHAT YOU’LL DO - Represent BURGA’s brand voice across English-speaking social media channels and online communities. - Build and nurture an engaged community by responding to comments, messages, mentions, and reviews. - Monitor, manage, and respond to both positive and negative feedback in a professional, on-brand way. - Escalate sensitive, high-risk, or crisis-related issues and contribute to crisis management workflows. - Support junior agents in their daily tasks by answering questions and assisting with complex or sensitive cases. - Assist in planning and executing community activations and gifting initiatives. - Stay on top of social media trends, viral formats, memes, trending sounds, and adapt them creatively for community management. - Track and analyze community engagement, sharing insights and improvements. WHAT WE’RE LOOKING FOR - Fluency in English with excellent verbal and written communication skills (C1–C2). - At least 2 years of proven experience in community management, ideally within e-commerce or lifestyle brands. - Strong understanding of social platforms, especially TikTok and Instagram. - Interest in pop culture, digital marketing, and social media trends. - Confidence in engaging with online communities and handling feedback constructively. - Creative, proactive, and comfortable working in a fast-paced environment. - Strong communication and organizational skills. SALARY: 1750 - 2145 EUR/Month GROSS. We’re open to discussing it based on your skills and competencies. EXTRA SWEETENERS Epic Team-Buildings: Enjoy team-building activities, including our all-talked-about Summer Fest and Christmas parties. Annual Workation: Pack your laptop and join us for an epic workation that blends work and play, recharging your batteries and sparking creativity. Invest in Your Growth: Point us to any event, course, book, or mentor that will boost your skills, and we'll take care of it. Your growth is our priority. Birthday Treat: Enjoy a free day off on your birthday. Exclusive Vouchers and Free BURGA Goodies: Enjoy exclusive discounts and free BURGA products—perks of being part of our team. Health Insurance: Take care of your health and well-being by using the perk of our private health insurance (after 6 months). Extra Days off: The longer you’re with us, the more time you get to unwind - earn an extra day of vacation for every year with us. Pleasant Workplace Environment: Work in a joyful space with occasional Friday team lunches, pet-friendly offices, and regular visits to our Kaunas and Vilnius locations. Flexible Working Arrangements: Embrace a hybrid work model or take advantage of personal workations. Your work, your way. You’re just one click away from starting your dream career at BURGA.