Indonesia Language Manager at Canva

Join the team redefining how the world experiences design. Kamusta, hey, g'day, mabuhay, kia ora, 你好, hallo, สวัสดี! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Alongside our global campuses, we also collaborate with talented contractors and freelancers from all over the world to help us achieve our crazy big goals. While we support flexible, remote-friendly ways of working, for this role we’re focusing on Jakarta, Indonesia so we can best support our teams and keep collaboration flowing.  This role is a 12-month engagement. What you’d be doing in this role As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve. At the moment, this role is focused on: • Creating Canva’s voice across all parts of the Canva product in Indonesian • Translating key content and managing the relationship with our localisation partners for Indonesia.  • Developing/Updating a style guide and glossary • Reviewing and evaluating translation quality • Providing cultural insights and guidance • Identifying key opportunities for localisation improvements in Indonesian • Reviewing vendor translations  • Assessing and sourcing new LSPs • Answering linguistic questions • Triaging results of scripted testing You're probably a match if You’re a natural at writing clear, fun, and engaging content. You have experience with creative writing and/or design and you’re able to hit the perfect tone in multiple different contexts. You’re passionate about languages and cultures and you understand how these can impact people’s experience of a product. Above all else, you understand what Indonesian speakers need to be able to understand and use Canva.  You also love taking things from chaos to clarity — you’re a natural at understanding ambiguous, complex problems and communicating them simply to others. You also have the drive to see things through despite changes and setbacks. You’re equally comfortable discussing detail with engineers and ideas with product managers and designers. You’re great with tech (Atlassian project management tools, basic web development) and you write a mean doc.  You understand the global user experience and how to improve it, ideally from experience working in a localisation/internationalisation environment within a SaaS company.  Also, we’d love it if you had the following but it’s not a prerequisite! • You have experience as a Language Lead at an LSP • You’re an expert with CAT tools (experience with Smartling gets full marks) • You have copy-writing experience — you maintain a blog or, even better, you have experience in localisation for a SaaS product • You showcase a solid understanding of organic growth (SEO and Wordpress) • You have some design experience • You’ve got a tertiary education in linguistics, literature, or localisation • You have experience as a Language Lead at a software company After 6 months you will have established relationships with key stakeholders in marketing, subscriptions, content and localisation that will allow you to deploy your local expertise. You’ll have created processes and channels for communicating best practices and completing internal requests such as copy-writing, content review, and translation guidelines. About the team Every month, more than 200 million Canva users create a design in one of the 100 languages other than English, that Canva supports. The Localisation specialty is a small team of linguists, project managers, and engineers distributed throughout the company. Our mission is to celebrate the diversity of our global users and make their experience delightful by delivering a hyperlocalised experience  Other stuff to know We make hiring decisions to engage contractors based on your experience, skills and passion. When you signify interest in the Project, please tell us the pronouns you use and any reasonable adjustments you may need during the contractor-accreditation interview process. Please note that contractor-accreditation meetings are conducted virtually. We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you! Check out lifeatcanva.com for more info.