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Mid LevelFull-timeGoAI
Salary Range
$102,000 - $138,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking a Solutions Engineer to play a critical customer-facing role in helping clients realize the value of the Case Status platform. This position involves demonstrating product features and showcasing the overall value of our platform to support Account Executives in sales pursuits.
Key Responsibilities
- →Collaborate with sales, customer success, and product teams to deliver tailored solutions
- →Drive new business by supporting Account Executives with sales support and technical setup
- →Lead technical implementations and troubleshoot issues
- →Act as the Case Status platform expert, coaching potential customers
- →Identify opportunities for growth within the customer ecosystem
- →Ensure consistent use of internal tools for effective business operations
- →Travel as needed for on-site customer sales presentations
Requirements
- ✓1+ years of experience as a Solutions Engineer in a high-growth SaaS company, or 3+ years of Account Executive experience
- ✓Ability to analyze customer challenges and present prescriptive solutions
- ✓Outstanding verbal and written communication skills
- ✓Self-motivated and proactive mindset
- ✓Strong organizational skills
- ✓Autonomous and independent mindset
- ✓Desire to achieve and exceed metrics
- ✓Passion for providing an exceptional customer experience
