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ManagerFull-timeRust
Salary Range
$44,880 - $60,720 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Success Manager to join Cato Networks, a company that converges enterprise networking and security into a centralized global service. In this role, you will be a trusted advisor to customers, supporting their journey from deployment to renewal and helping them realize the full value of their investment.
Key Responsibilities
- →Responsible for the health of assigned accounts and ensuring customers continue to stay and grow with us
- →Develop meaningful relationships with key stakeholders within the customer and Cato’s teams
- →Own and orchestrate Cato's post-sales motion, including conducting QBRs and managing renewals and upsells
Requirements
- ✓5+ years of experience in a Customer Success or sales role at a high-growth SaaS software or technology vendor
- ✓Exposure to networking or security software solutions a plus
- ✓Excellent customer communication and presentation skills
- ✓Ability to effectively listen and understand customer needs
- ✓Ability to influence and persuade at all levels and gain a ‘Trusted Advisor’ status
- ✓Must be very well organized and able to work effectively in a fast-paced environment
- ✓Effective problem solver with a solid command of English language
