Lead Applied AI Engineer (Value Engineering) - CPGR at Celonis

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us? The Role: We are looking for a Lead Value Engineer, Consumer Packaged Goods (CPG)—an industry expert who can bridge the gap between technical process mining and strategic business outcomes. You will act as an architect for critical work-streams within a major CPG account, translating complex operational data into clear value drivers. As a Lead Value Engineer, you are a "go-to" execution expert within our CPG go-to-market organization. You will move beyond standard process optimization to link Celonis capabilities to key outcomes specific to fast-moving consumer goods operations. You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor, helping them achieve their strategic goals and realize significant value using the Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set and strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide. The work you’ll do: Identify & Frame Value • Translate Strategy to Operations: Analyze the client’s strategic priorities (e.g., Omnichannel Growth, Margin Protection, Supply Chain Agility, and Sustainability) and map them to high-impact Celonis use cases. • Target High-Impact Areas: Architect solutions that connect data across the value chain—moving beyond simple task automation to optimizing complex ecosystems like Demand Planning, Trade Promotions Management (TPM), Logistics, and Direct-to-Consumer (D2C) fulfillment. • Build the Business Case: Construct robust, data-backed business cases that articulate the financial and operational impact of Process Intelligence (e.g., reducing Cost of Goods Sold, optimizing working capital, or improving On-Time In-Full [OTIF] delivery) to senior management. • Win Expansion: Build demos and business cases, leveraging industry benchmarks and best practices in order to win new expansion opportunities. • Assess Value: Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives. Realize Value • Drive Engagement Success: Lead the value workstream for pilots and implementations, ensuring the "digital twin" strategy effectively monitors process health in fast-paced, high-volume retail and consumer environments. • Orchestrate Improvement: Guide customers on how to use Celonis to provide context to their AI agents, coordinating hand-offs between systems and teams in Order-to-Cash, Source-to-Pay, and Plan-to-Produce. • Solve Systemic Challenges: Work cross-functionally to tackle difficult implementation hurdles, helping customers define standards for Retailer Compliance, master data governance, or supply network visibility. • Facilitate Workshops: Run business value workshops and use Celonis to identify and qualify opportunities for process enhancement. • Initiate Change: Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives. • Present Results: Present results and realized value to senior management and C-level executives. Scale Value • Codify Best Practices: Turn our solutions into reusable assets and use cases for the broader Value Engineering team. • Mentor & Enable: Act as a senior resource for the team, helping junior engineers understand CPG terminology, seasonality nuances, and retail stakeholder management. • Product Feedback: Serve as a bridge between the customer and our Product teams, providing specific feedback on how to enhance our platform for the CPG vertical (e.g., specific requirements for Trade Spend visibility or SKU Rationalization). • Manage the Journey: Responsible for the end-to-end customer value journey, landing, expanding, adoption, and renewing. • Build Roadmaps: Build a strategic expansion roadmap for customers embedding the Celonis Process Intelligence Platform as a strategic business transformation platform in their organization. • Drive Innovation: Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases. The qualifications you need: • Deep Industry Experience: 8+ years of relevant experience in Finance, Supply Chain, or Operations, ideally combining time at a CPG/FMCG company with Management Consulting or Sales Engineering. • Domain Expertise: You possess granular knowledge of the CPG value chain, specifically in areas such as Demand & Supply Planning, Logistics, Trade Promotions, or Consumer/Retail Operations. • Growth Mindset: Proven track record of managing the full customer lifecycle, with a demonstrated ability to land new accounts, expand footprint through strategic upselling, and drive long-term value to ensure high retention and organic advocacy. • Value Realization Skills: You have a track record of identifying operational inefficiencies and driving them to resolution. You understand how to impact the P&L through process improvement and technology deployment. • Technical Fluency: Good knowledge of Business Software/SaaS applications (e.g., SAP S/4HANA, Salesforce Consumer Goods Cloud, SAP IBP), and experience with data visualization, SQL, or Python is a strong plus. • Stakeholder Management: Experience presenting to and working with senior stakeholders. You can navigate complex internal structures and clearly communicate value to non-technical audiences. • Builder Mentality: You are comfortable working with ambiguity and setting your own direction within an account team to achieve the best results. • Degree: Degree in Industrial/Business Engineering, Supply Chain Management, Informatics, Mathematics, or similar. What Celonis Can Offer You: • Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. • Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. • Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here. • Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. • Connect and Belong: Find community and support through dedicated inclusion and belonging programs. • Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. • Collaborate Globally: Join a dynamic, international team of talented individuals. • Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. 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