Sales Operations Lead at Checkatrade

As our next Sales Operations Lead, you will own the operational infrastructure that powers Checkatrade's trade acquisition and activation engine. This isn't a traditional Sales Ops role — Sales Ops at Checkatrade sits at the intersection of Sales, Marketing, Account Management, Finance, and Product, ensuring every team involved in generating revenue is aligned, data-informed, and operationally excellent. You'll shape how we attract, qualify, convert, onboard, and upgrade tradespeople across our membership tiers and new products. SalesOps at a two-sided marketplace is different — you'll be optimising the supply side, balancing acquisition volume with quality, and supporting a sales team that sells to tradespeople who are simultaneously our product and our customers. This is a hands-on, high-impact role with a direct line of sight to revenue outcomes and a seat at the table in commercial planning. Forget long lists, here’s what you’ll actually spend your time on: - Technology & Systems Strategy - Revenue Intelligence & Forecasting - Process Architecture & GTM Operations - Cross-Functional Alignment It’s not about ticking every box. It’s about turning up curious, ready to crack on. You’ll do well here if you bring: - Breadth of experience in RevOps/SalesOps, Consulting or a similar strategic operational role - Strong Salesforce proficiency — comfortable building reports, dashboards, and flows, with a good understanding of declarative capabilities and data architecture - SQL or equivalent data querying skills — able to self-serve data beyond pre-built reports - An analytical mindset with proven ability to translate data into actionable, commercial recommendations - Proficiency with BI tools (e.g., Tableau) for defining metrics frameworks and building self-serve reporting - Experience designing and documenting sales or revenue processes end-to-end We believe great work deserves great rewards. Here’s just a taste: - Competitive salary + annual bonus - Health, well-being and learning support - Gym membership, Smart Tech Scheme and Cycle Scheme - Birthday/Special day leave - Buy & sell holiday scheme - 1 week’s paid charity leave and much more! How we’ll get to know each other: - Screening call with one of our Talent Acquisition Partners - 1st stage interview with our Sales Operations Manager - 2nd stage interview will be two speed rounds with stakeholders within Sales - Final interview will be a case study with the Sales Operations Manager and VP of Sales If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box Want to join our Talent Community and be one of the first to know about our vacancies? Register your interest on our Registration Form [Upgrade to PRO to see link] About us We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business. We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.