Staff Product Manager, In-Person Payments at Checkout.com

Company Description We’re Checkout.com [Upgrade to PRO to see link] – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com [Upgrade to PRO to see link] is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech. Staff Product Manager: In-Person Payments Checkout.com [Upgrade to PRO to see link] is hiring a Staff Product Manager to build and scale our in-person payment capabilities and deliver a seamless omnichannel experience. This is a 0 to 1 opportunity where you will define the strategy, own the roadmap, and deliver and scale the product with engineering and cross-functional teams. You will be outcome focused, turning customer and stakeholder insight into clear metrics, priorities and experiments, and you will partner with engineering, product, risk, legal, compliance, operations, and commercial to ensure the product is technically robust, operationally scalable and ready for expansion across markets. Hybrid Working Model: All of our offices globally are onsite 3 times per week (Tuesday, Wednesday, and Thursday). We’ve worked towards enabling teams to work collaboratively in the same space, while also being able to partner with colleagues globally. During your days at the office, we offer amazing snacks, breakfast, and lunch options in all of our locations. About you - 7+ years of product management experience with a track record of owning complex payments products end to end. - Deep familiarity with in-person or card-present payments and how they interact with digital channels in an omnichannel context. Experience operating across multiple countries is a plus. - A 0-to-1 builder who is comfortable with ambiguity and a strong executor who ships value incrementally. - Data-driven and outcome-oriented. You define clear metrics, instrument journeys and use insights to shape priorities. - End-to-end mindset with strong product judgement and a bias for simple, scalable solutions. - Trusted cross-functional partner to engineering, design, risk, compliance, operations, finance and commercial teams. - Clear communicator who can influence senior stakeholders and simplify complex topics for different audiences. - Experience coaching other PMs and contributing to product ways of working is a plus. Key responsibilities - Define and socialise the product strategy for in-person payments that complements our digital stack and enables an end-to-end omnichannel experience. - Translate strategy into a clear roadmap with well-framed problem statements, customer outcomes, milestones and success metrics. - Lead customer, partner and market discovery across regions to validate needs and inform scope, phasing and launch approach. - Partner with engineering to shape solution design and delivery plans. Ensure performance, reliability and security meet enterprise expectations. - Work with risk, compliance, finance, legal, operations and support to design for safety, operational readiness and cost effectiveness from day one. - Drive launch readiness and adoption with commercial and marketing, including positioning, packaging, pricing inputs and sales enablement. - Establish the measurement framework. Track performance, learn fast and iterate. Communicate progress and decisions to senior stakeholders with clarity. - Raise the bar on product craft. Coach PMs where appropriate and improve ways of working across the team. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com [Upgrade to PRO to see link] We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page [Upgrade to PRO to see link] to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com [Upgrade to PRO to see link] follow us on LinkedIn [Upgrade to PRO to see link] and Instagram [Upgrade to PRO to see link]