Senior Product Manager, Salesforce & Marketing at Chief

ABOUT US: Chief is a private network of the most powerful women executives in business. Our mission is to maximize the leadership impact of our members. Our network represents more than 10,000 companies including 77% of the Fortune 100, and nearly 40% of our members are in the C-Suite. Chief has been recognized as one of TIME’s 100 Most Influential Companies and one of Fast Company’s Most Innovative Companies. Membership to Chief provides access to a vetted community of senior women executives and valuable insights that shape their leadership. The experience is digital and in-person, allowing members to build connections, engage in compelling discussions, and access resources in ways that are most meaningful to them. Our offerings range from executive coaching and executive education to thoughtful in-person and virtual programming and events that guide leaders through the most pressing topics in business. We have members across the United States with clubhouse locations in NYC, LA, Chicago, San Francisco, and Washington, DC. Founded in 2019, Chief is backed by renowned investors including CapitalG, General Catalyst, Inspired Capital, and Primary Ventures. Our network brings women in leadership together to share their ideas, insight, and influence, and the power of what we’re doing is felt by every member of our team. Our workplace is built on being real and respectful. We help grow careers, maintain our team’s wellbeing, and give everyone a seat at the table. We build teams where diverse voices, identities, perspectives, and experiences are represented and celebrated. Read more about working at Chief: [Upgrade to PRO to see link] ABOUT THE ROLE: Chief is seeking a Senior Product Manager to own and optimize our Salesforce ecosystem and serve as the dedicated product lead for Marketing’s needs. This is a full-time role. This role is critical to improving how we close leads, serve members, and scale efficiently. You will lead a full assessment of our Salesforce implementation across Sales, Marketing, Concierge, Member Experience, and Operations - then translate those insights into a clear, prioritized roadmap of improvements that drive measurable business impact. In parallel, you will act as the true product manager for Marketing’s needs: managing intake, clarifying requirements, writing tickets, setting expectations, and ensuring high-quality execution with Engineering. You will report to the Senior Director of Product and work closely with Sales, Marketing, Engineering, Data, and Concierge. WHAT YOU’LL DO: Salesforce Ownership & Optimization - Conduct a full discovery of our current Salesforce implementation by partnering with: - Sales - Marketing - Concierge / Member Experience - Operations and other internal teams - Understand how each team uses Salesforce today — including workflows, reports, automations, workarounds, and pain points. - Identify gaps between current usage and best-in-class Salesforce capabilities. - Produce a clear assessment and recommendations document that includes: - Opportunities to improve lead flow, speed to close, and member servicing. - Suggested automation and optimization using: - Salesforce Flows - Lead routing & scoring improvements - Reporting & dashboard enhancements - Features we are under-utilizing or not using at all - Third-party integrations that reduce manual work or improve data quality. - Translate findings into a prioritized Salesforce roadmap with clear business outcomes. - Partner with Engineering and Systems teams to ensure solutions are delivered accurately and efficiently. Marketing Product Management - Serve as the dedicated Product Manager for Marketing’s technical and systems-related initiatives. - Own end-to-end intake for Marketing requests: - Clarify vague or incomplete asks. - Translate business needs into well-defined product requirements. - Create high-quality tickets and acceptance criteria for Engineering. - Manage stakeholder expectations around scope, tradeoffs, and timelines. - Prioritize Marketing initiatives alongside Salesforce roadmap work to ensure focus on highest business impact. - Ensure delivery quality and that solutions truly solve Marketing’s underlying problems. Product Leadership - Bring clarity to ambiguity by leveraging stakeholder feedback, usage data, and business metrics. - Define success metrics tied to lead conversion, speed to close, and operational efficiency. - Communicate progress, risks, and outcomes clearly to leadership and cross-functional partners. - Act as the connective tissue between business teams and Engineering. WHAT YOU’VE DONE AND ENJOY DOING: - 6+ years of Product Management experience, with deep hands-on Salesforce expertise. - Proven experience auditing and improving complex Salesforce implementations. - Strong knowledge of Salesforce features including Flows, automations, reporting, integrations, and data models. - Experience working closely with Sales and Marketing teams in high-growth environments. - Exceptional at turning messy, vague requests into crisp, build-ready requirements. - Highly organized, detail-oriented, and relentless about follow-through. - Comfortable pushing back, setting boundaries, and managing competing priorities. - Clear, confident communicator who can tailor messaging for executives, operators, and engineers. - Thrives in fast-paced, scrappy environments and enjoys rolling up your sleeves. WHY YOU'LL WANT TO WORK HERE: - Competitive salary and equity - Flexible vacation policy - 20 weeks of paid gender neutral parental leave - Full medical, dental, and vision packages, 401(k) - Opportunity to work for a startup focused on driving real change for women in business - Opportunity to create and attend inspiring experiences and events with leaders of the industry - Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers While we’re committed to remaining compliant and adhering to mandates, for us, pay transparency is more than a consideration of what’s lawful and unlawful but rather, an opportunity to disclose what’s required, and what we think is a fair and equitable compensation framework. At Chief, we want to hire, develop, and retain the best talent, making Chief a top destination to accelerate your career. Our compensation framework is a key part of our vision, and we continually revisit and invest in our philosophy and framework to ensure we remain competitive and relevant, on a quest to achieve our vision. The pay transparency mandates, as well as our own policies and practices, are a means of narrowing the gender pay gap and fostering an engaged and positive working environment that builds trust, on our mission to change the face of leadership. The base salary for this role is: $165,000/yr