Provisional to Permanent – IS Business Analyst-Assistant (1051) - Citywide (164878) at CityAndCountyOfSanFrancisco1

Under general supervision, assists in the performance of various aspects of the systems development cycle; and may include needs analysis, cost-benefit analysis, structured systems analysis and design, feasibility analysis, technology and software assessment, telecommunications needs analysis, project planning and management, system installation, implementation and testing, conversion to production status, technical and procedural documentation, user training, and post-implementation assessment and administration. MAJOR, IMPORTANT, AND ESSENTIAL DUTIES  According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list. 1. Assist in the analysis of user needs and requirements; research and evaluate software. 2. Assist in conducting systems analysis and programming activities for moderately complex systems; document new and modified systems and programs. 3. Participate in the development of new applications; may test software to ensure compatibility. 4. Assist in the design of new and/or revised systems and programs, and in the coordination of integration into existing systems and procedures. 5. May perform testing necessary to debug new and revised programs. 6. Prepare procedures documentation; generate reports and statistics; design tables; update databases; prepare flow charts and other graphic presentations. 7. Assist in the provision of user training; prepare instruction and technical manuals. 8. Provide technical assistance for software and hardware problems; develop solutions. 9. Provide technical support to users; conduct feasibility studies. 10. Coordinate with users and outside vendors, when necessary, to respond to service requests; implement solutions to problems. 11. Monitor systems to ensure adequate performance and maintenance; analyze and recommend enhancements. 12. Participate in computer users meetings or meetings of related committees.