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Entry LevelFull-time
Salary Range
$25,500 - $34,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
The New York City Housing Authority (NYCHA) is seeking an Operations Analyst to join the Analytics and Process Change unit of the Office of Mold Assessment and Remediation. This role involves analyzing work order and operations data to support operational improvements in NYCHA communities.
Key Responsibilities
- →Analyze work order/operations data to answer stakeholder questions, identify trends, and make recommendations for operational improvements in NYCHA communities.
- →Develop and validate Excel reports to monitor progress and evaluate the effectiveness of operations initiatives in NYCHA communities.
- →Conduct analyses and build Excel models to determine projected workloads, staffing needs, and associated cost estimates for successful implementation of agency priorities.
- →Draft policy memos and PowerPoint presentations to inform stakeholders of new strategic initiatives, progress on existing projects, and data trends.
- →Draft talking points for Senior Management for City Council Hearings and meetings with court-appointed officials.
- →Develop project plans and independently manage month-to-month deadlines, balancing urgency against importance while supporting longer-term data analysis.
Requirements
- ✓Experience in data analysis and Excel reporting.
- ✓Strong analytical and problem-solving skills.
- ✓Ability to draft policy memos and presentations.
- ✓Experience with project management and deadline management.
- ✓Familiarity with housing authority operations is a plus.
Benefits
- ★Medical coverage plans
- ★Deferred compensation plans
- ★Defined pension benefit plan as a member of the New York City Employee’ Retirement System (NYCERS)
