QA Engineer at CityOfNewYork

NOTE: This position is open only to the current City of New York employees serving in a permanent Civil Service title of Computer Specialist (Software). To be considered for this position, PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL SERVICE TITLE on your resume and cover letter. The New York City Comptroller’s Office works to promote the financial health, integrity, and effectiveness of New York City government, in order to strengthen trust, secure a thriving future for all New Yorkers, and build a more just, equitable, and resilient city. Led by an independently elected citywide official, the comptroller’s office provides checks and balances needed to hold City government accountable for budgeting wisely, investing responsibly, operating efficiently, acting fairly, living up to its obligations and promises, and paying attention to the long-term challenges we face together. The Office of the Comptroller’s Bureau of Information Systems provides a full range of technology support services for key business functions and Charter mandated responsibilities of the Comptroller’s Office. These services include technology strategic planning, web site development, graphic design, disaster recovery, systems development, network administration, audio/visual services, business process re-engineering, change management, program management, security administration, service desk, computer operations, telecommunications, and document management. Under the direction of the Director of QA, the QA Engineer is responsible for ensuring the quality, reliability, and performance of software applications throughout the development lifecycle. This role involves reviewing and analyzing business and technical requirements, developing test strategies and test cases, and executing both manual and automated testing. The QA Engineer will perform functional, regression, integration, and system testing; identify, document, and track defects using tools such as Azure DevOps; and collaborate closely with developers and stakeholders to troubleshoot issues and validate defect resolution. Duties and responsibilities of the position include, but are not limited to the following: - Review and analyze business and technical requirements to ensure testability and completeness. - Develop comprehensive test plans, test strategies, and detailed test cases. - Execute manual and automated test cases for functional, regression, integration, and system testing. - Identify, document, and track defects using tools such as Azure DevOps or similar platforms. - Collaborate with developers and business stakeholders to troubleshoot issues and verify defect fixes. - Perform end-to-end testing of applications, including validation of data integrity and system workflows. - Support user acceptance testing (UAT) activities and assist business users in validating system functionality. - Develop and maintain automated test scripts where applicable to improve testing efficiency. - Ensure adherence to QA standards, best practices, and documentation requirements. - Monitor application performance and assist in identifying potential risks or quality issues. - Provide regular updates on testing progress, risks, and quality metrics to project stakeholders. NOTE: This position is open only to the current City of New York employees serving in a permanent Civil Service title of Computer Specialist (Software). To be considered for this position, PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL SERVICE TITLE on your resume and cover letter. COMPUTER SPECIALIST (SOFTWARE) - 13632