Program Manager, Events and Engagement at CityofPhiladelphia

Position Summary OCRSE seeks a mission-driven, detail-focused individual with exceptional communication and management skills to join the department as a full-time Program Manager.  The Program Manager will be responsible for high-level administrative and planning tasks and development/implementation of department-wide initiatives, reporting directly to the Deputy City Representative.   Job Description • Lead end-to-end planning and execution of large-scale, high-complexity events, including national conventions, major cultural gatherings, and citywide initiatives. • Develop comprehensive operational plans that integrate permitting, public safety, transportation, emergency management, vendor coordination, and communications. • Identify and mitigate risks, ensuring compliance with municipal regulations and security protocols. • Provide day-of tactical level oversight for assigned events. • Convene and lead multi-agency planning meetings involving public safety, transportation, sanitation, emergency management, and other city departments. • Coordinate with state and federal partners when events involve intergovernmental participation. • Serve as a central point of escalation for operational issues and high-priority concerns. • Manage vendor contracts, performance standards, deliverables, and budget adherence. • Lead special initiatives within OCRSE that enhance operational efficiency, permitting processes, stakeholder engagement, and service delivery. • Develop detailed project timelines, scopes, budgets, and performance metrics. • Deliver executive briefings, reports, and strategic recommendations to senior leadership. • Represent OCR/OSE and, when appropriate, the Mayor’s Office at community outreach events and official functions. • Required Competencies, Knowledge, Skills, and Abilities Knowledge of: • Event planning and coordination across municipal services, personnel, and equipment. • Microsoft Office Suite (Outlook, Word, Excel, Access, PowerPoint). • Government processes, operations and regulations • Social media platforms and their use for outreach and communications. • Skill in: • Strong organizational and management skills with ability to set clear expectations. • Coordination across multiple departments and stakeholder organizations. • Strong written, verbal, and interpersonal communication skills. • Proven project management and contract administration expertise. • Teamwork and relationship-building skills that foster respect, approachability, and collaboration. • Ability to: • Value and encourage diversity of thought, background, and perspective. • Meet physical requirements including long hours in the field and strenuous activity such as walking distances. • Work flexible, non-traditional hours including evenings, weekends, and holidays to meet event and operational needs.